Description
At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers.
When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities—ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Field Security Representative for Government and Education- Provo or Reston Why We Have This Role In today's rapidly evolving threat landscape, maintaining robust security for our Government and Education clients is essential. The Field Security Representative is a critical role focused on customer engagement, sales enablement, and thought leadership, ensuring that our clients are well-informed and well-prepared to tackle their security challenges. This role directly impacts our ability to deliver exceptional services while maintaining the trust and security of our customers. How You'll Find Success
- Thought Leadership: Establish yourself as a trusted advisor by providing insights and best practices on security and compliance for Government and Education clients.
- Customer Engagement: Build and maintain strong relationships with key stakeholders, understanding their security needs and offering tailored solutions.
- Sales Enablement: Support sales teams by crafting compelling security narratives, participating in customer meetings, and providing technical expertise during the sales process.
- Strategic Counsel: Proactively identify emerging security risks and shape security strategies that align with customers' business goals and regulatory requirements.
- Shape Industry Standards: Participate in leading security conferences, thought leadership initiatives, and industry working groups to influence the future of cybersecurity practices.
- Executive Presence: Gain direct exposure to executive-level decision-making, refining your strategic communication and influencing skills.
- Expand Your Expertise: Continuously enhance your knowledge and skills in security and compliance through training, certifications, and hands-on experience in varied client environments.
- Provide Thought Leadership: Represent Qualtrics at industry events, conferences, and webinars, sharing insights and best practices in security management.
- Support Sales and Customers: Create communication, sales, and customer-oriented material to enable security for our customers and support sales initiatives.
- Customer Engagement: Conduct regular check-ins with existing customers to assess satisfaction, identify opportunities for improvement, and ensure maximum value realization from Qualtrics' security solutions.
- Develop Security Content: Author whitepapers, blog posts, and articles to establish thought leadership and educate the market on security trends and Qualtrics' solutions.
- Collaborate with Teams: Work closely with Qualtrics' sales and customer success teams to ensure integrated and seamless support for customers.
- Market Analysis: Stay abreast of industry trends and emerging technologies in security to inform product strategy and customer engagements.
- Proven Experience: 10+ years in information security with a focus on Government and Education environments, including customer engagement and sales enablement.
- Technical Expertise: Deep understanding of regulatory compliance, risk management, and security frameworks (e.g., FedRAMP, Protected B, HECVAT).
- Communication & Collaboration Skills: Excellent communication and collaboration skills to effectively work with cross-functional teams, stakeholders, and external partners.
- Thought Leadership: Proven ability to create compelling security content and represent the organization at industry events.
- Certifications: Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Information Systems Auditor (CISA).
- Industry Insight: In-depth knowledge of the Government and Education and related security challenges.
- Sales Support: Experience in supporting sales teams and enabling customer success through security expertise.
- What You Should Know About This Team:
- Innovation at Our Core: Our team embraces change and thrives on solving complex challenges.
- Collaborative Environment: We value teamwork and open communication across the organization.
- Data-Driven Approach: Utilizing data-driven insights to inform security strategies and continuously improve our posture.
- Growth Mindset: Committed to your professional development, offering opportunities to expand expertise and advance your career in cybersecurity.
- Trusted Advisor: Share insights and best practices on security and compliance with customers in highly regulated industries
- Build Strong Relationships: Collaborate with key stakeholders to understand their security needs and provide tailored solutions.
- Support Our Sales Teams: Craft compelling narratives and lend your technical expertise during customer interactions.
- Shape Strategic Security Strategies: Identify emerging risks and align security strategies with clients' business goals
- We take pride in our offices design aiming at cultivating creativity from our rooftop views to open and collaborative work spaces
- On top of the standard benefits package (medical, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office
- We believe in sharing Qualtrics success which is part of the compensation for all employees
Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
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