Description
Clinical Support Associate II – Waterford Urgent Care (0.5 FTE, Days)
Location: Waterford Clinic – 808 Cornerstone Ct, Waterford, WI 53185
Schedule: Every Monday 7:45 a.m.–8:15 p.m., and every other weekend 7:45 a.m.–4:15 p.m.
Looking for variety, a fast pace, and meaningful patient impact—all while keeping your weeks free?
At ProHealth Care's Waterford Urgent Care, you'll find the best of both worlds. This role offers a predictable and consistent part-time schedule (just one weekday and every other weekend) while immersing you in a dynamic clinical setting that sees a wide range of patients and conditions.
As a Clinical Support Associate (CSA II), you'll assist with rooming patients, collecting vitals, performing point-of-care testing, and supporting providers in real-time decision-making. Whether it's a child with a fever, a weekend injury, or flu-like symptoms, you'll be part of a team that brings reassurance and care to patients when they need it most.
Why Waterford Urgent Care?Smaller site, tight-knit team, and cross-training opportunities
Fast-paced, engaging work that keeps every shift interesting
No rotating weekdays – just Mondays and every other weekend
Great exposure to a broad range of patient care situations without the overnight or inpatient demands
Completion of a Medical Assistant or EMT program or LPN
A passion for urgent care and a calm, confident approach to patient interaction
Ability to multitask and support both clinical and administrative workflows
Be part of a team where your skills are valued—and your schedule makes room for life.
Watch this short video to get to know us better, imagine how you can help make a difference, and then #beginyourstory with ProHealth Care.
What You Will Do:
Provides direct care to patients under the supervision and delegation of the Nurse Practitioner, Physician Assistant or Physician within ProHealth Medical Group. Provides care in partnership with the patient and their family, with the goal of supporting an optimal healing community.
- Support ProHealth Care's Mission, Vision, and Values while adhering to the ProHealth Experience customer service goals.
- Efficiently prepare exam rooms by setting up proper equipment and supplies, following standard rooming workflows to prepare patients for provider exams, obtaining vital signs, health history verification, and ensuring accurate documentation in the EMR
- Clean exam rooms after each patient visit and maintain sufficient stock of supplies.
- Answer patient calls, obtain medical information, report test results, administer medications and vaccinations, prepare sterile fields, and assist with procedures as directed by providers.
- Perform therapeutic treatments, health screenings, specimen collection, Point of Care testing, and assist with splints or wound care under supervision.
- Respond to urgent situations, call for clinical assistance as needed, and assist in maintaining clinic medications, vaccinations, supplies, and equipment.
- Float to other departments or clinic locations as assigned by PHMG Leadership.
About Us:
ProHealth Care is an equal opportunity employer and is committed to an inclusive work environment and values the perspectives of our people. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
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