AccessHealth Program Navigator, Full-Time, Days Job Listing at Prisma Health in Columbia, SC (Job ID R1092720)

Description

Inspire health. Serve with compassion. Be the difference.

Job Summary

The Program Navigator identifies and enrolls eligible patients into the AccessHealth (AH), provides healthcare navigation services to enrolled AH patients, coordinates medical home placements and first appointments, collaborates with a multi-disciplinary team to address the social determinants of health, and arranges supportive services and referrals to other Accountable Communities resources for improved health outcomes and to prevent avoidable hospital admissions/emergency department visits. The Program Navigator may provide limited health coaching and advocacy to improve AH patients' appropriate healthcare utilization, and may assist them with applications for hospital sponsorship, prescription assistance and/or other benefit programs. The Program Navigator will have an assigned caseload and will be expected to make quarterly contact with patients at a minimum. He/she will participate in community outreach events, support AH leadership with requests for data for reporting to funders and State agencies, and will perform other duties as assigned and to meet the goals of the program.

Accountabilities

• Receives referrals and enrolls eligible patients from the ED, inpatient, clinic, and/or other settings. Confirms eligibility and re-enrolls eligible patients every year. Completes assessments and creates care plans to assist with identified needs including: medical home placement and prescription assistance. Makes referrals to CHWs, SWs and other Accountable Community resources as indicated. Monitors patient activity in the system to support appropriate utilization of services. - 45%
• Maintains a caseload of patients with whom they communicate at least once per quarter or more depending upon need.  Completes regular care plan reviews and updates as necessary. Serves as the liaison between participants, Prisma Health departments/services, medical homes and other providers to help provide effective health navigation services to participants. - 40%
• Assists Program Director in developing and maintaining a network of human services and community resources that partner with AccessHealth to provide supportive services to clients. - 10%
• Works with team to collect and report outcomes, referrals and other relevant data to partners and funders; other duties as assigned. - 5%

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

High school diploma or GED.

5 years of care coordination, non-profit, community health or related experience.

In Lieu Of The Minimum Requirements Listed Above

Will accept a Bachelor's degree in a related field with 1 year of care coordination, nonprofit, community health or related experience preferred.

Or, will accept an Associate's degree in a related field with 3 years of care coordination, nonprofit, community health or related experience.

Other Required Sills and Experience

• Experience with or in medical settings - Preferred
• Bilingual (English and Spanish) - Preferred

Required Knowledge & Skills

• Basic computer skills
• Knowledge of office equipment (fax/copier)
• Proficient computer skills (word processing, spreadsheets, database)
• Data entry​

Work Shift

Day (United States of America)

Location

1301 Taylor St Baptist

Facility

7003 Community and Social Health

Department

70039296 Access Health-Midlands

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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