Description
The heart of Paycom is the Product Department, a driving force committed to speed, precision and excellence throughout the Product Management Life Cycle. The department ensures both the structured visibility of product road maps across the business and the cultivation of customer-centric culture. Within this framework, Paycom's product solutions are organized into portfolios and groups, each comprising product leaders, managers and analysts.
The primary purpose of the Instructional Designer is to create engaging and effective educational materials and learning experiences for our Paycom clients deployed through Paycom's LMS product. This role involves collaborating with subject matter experts to design and implement instructional content that meets the learning needs of our audience, ensuring alignment with educational objectives and organizational goals.
RESPONSIBILITIES
- Develop engaging and effective learning content that meet business needs, learning objectives and needs of our audience
- Utilize a variety of instructional design models and methodologies to create diverse learning experiences
- Design e-learning content that is usable and easily understood by various audiences
- Build e-learning content while maintaining the defined workflow
- Interface with stakeholders involved in the content development process
- Balance the needs of stakeholders while setting product expectations and advocating on behalf of the learner/client
- Analyze data, feedback, industry trends, competitive intelligence and business needs to determine project needs
- Maintain Paycom's standard of quality across all learning content
- Manage project documentation and report progress according to team project management standards
- Review peers' work and provide appropriate, actionable feedback
- Use Paycom's LMS product to upload and deploy material and provide recommendations for improvements to the LMS product
- Learn and gain subject matter expertise in Paycom's LMS product, reporting, content file types and how clients use the product to provide solutions
Qualifications
Education/Certification:
- Bachelor's Degree required; degree in Journalism, English, Communication, Education or art-related preferred
Experience:
- 1+ years experience in training, technical and/or creative writing, instructional design, or related field
PREFERRED QUALIFICATIONS
Experience:
- Experience in instructional design/teaching/training
- Understanding of instructional design methodologies: ADDIE, Design Thinking, Agile
- Use of e-learning authoring tools: Articulate 360 - Storyline and Rise, Adobe Captivate or other
- Use of video editing software: Camtasia, Adobe - Premiere and After Effects or other
- Use of design editing software: Adobe - InDesign and Illustrator or other
Skills/Abilities:
- Basic project management skills
- Superior command of the English language, including rules and usage; AP Style preferred
- Advanced communication and editing skills, both written and verbal
- Strong analytical, planning, organizational and time management skills
- Strong research skills, including gathering and analyzing data from multiple sources (subject matter experts, project managers) to develop content and training materials
- Proven ability to generate creative, unique and relevant content
- Attention to detail and ability to work across teams
- Developing ability to influence cross-functional teams and stakeholders without formal authority
- Proficient computer skills, especially Microsoft Office applications, Jira and Confluence
- Ability to adapt and thrive in a fast-paced, changing environment with aggressive deadlines
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands and fingers to handle, type, or feel; reach with hands and arms; and talk or hear. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus.
WORK ENVIRONMENT AND ENVIRONMENTAL CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
No hazardous or significantly unpleasant conditions. (Such as in a typical office). The noise level in the work environment is usually moderate.
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Paycom wants to have the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. ****To learn more about Paycom's affirmative action policy, equal employment opportunity, or to request an accommodation - Click on the link to find more information: paycom.com/careers/eeoc
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