Field Network Technician Job Listing at Papa Gino's in Dedham, MA (Job ID 2983325)

Description

Apply

Job Summary:

The Field Network Technician is responsible for installing, configuring, maintaining, and troubleshooting network systems and equipment at customer sites. This role requires technical expertise in networking, strong problem-solving skills, and the ability to work independently or as part of a team.

Key Responsibilities:

1. Installation and Setup:

• Install and configure networking hardware such as routers, switches, firewalls, wireless access points, and related devices.
• Set up network connections, including fiber, Ethernet, and wireless connections.
• Install and configure network operating systems and software.

1. Troubleshooting and Maintenance:

• Diagnose and resolve issues related to network connectivity, hardware failures, and system performance.
• Perform preventive maintenance and regular network health checks to ensure optimal system performance.
• Respond to customer service requests and incidents in a timely and professional manner.

1. Technical Support:

• Provide on-site or remote support for network-related problems, offering troubleshooting advice and solutions.
• Collaborate with other IT professionals to resolve more complex issues.
• Offer training and guidance to clients on network usage and best practices.

1. Network Configuration and Optimization:

• Configure and optimize local area networks (LAN), wide area networks (WAN), and virtual private networks (VPN).
• Ensure that network designs meet client specifications and requirements.
• Monitor network performance and recommend improvements or upgrades.

1. Documentation and Reporting:

• Maintain accurate records of network configurations, repairs, and installations.
• Prepare detailed reports for clients and supervisors on network performance, issues, and resolutions.

1. Compliance and Security:

• Ensure that all network systems comply with industry standards and security protocols.
• Implement and enforce network security measures, such as firewalls, encryption, and access controls.

Working Conditions:

• Travel to restaurant sites, which may involve occasional overnight stays.
• TERM CONTRACT POSITION TERM 3-6 MONTHS

 Skills and Qualifications:

• Technical Skills:
• Proficient in networking protocols (TCP/IP, DNS, DHCP, VPN, etc.).
• Familiar with networking hardware such as routers, switches, firewalls, and access points.
• Knowledge of operating systems (Windows, Linux, etc.) and network management tools.
• Experience with wireless networking (Wi-Fi standards, site surveys).
• Certifications (Preferred):
• CompTIA Network+
• Cisco Certified Network Associate (CCNA)
• Other networking-related certifications (e.g., CCNP, CompTIA Security+)
• Experience:
• Prior experience in a technical support or network installation role, ideally in a field service capacity.
• Experience working with various networking environments (corporate, industrial, etc.).
• Other Requirements:
• Strong communication and customer service skills.
• Ability to work independently and manage time effectively.
• Physical ability to lift and transport heavy networking equipment.
• Valid driver's license and reliable transportation for frequent travel to client locations