Summary of Job Scope and Expectations:
The Associate Property Manager (Temporary to Permanent) is responsible for the overall performance and profitability of assigned commercial real estate portfolio. The APM oversees financial performance of assigned commercial properties by controlling costs and budgets, maintaining excellent tenant relations, and maximizing the potential of each property through quality control and operations management. The RPM manages vendors and service contracts, maximizing opportunities for enhanced service quality, improved operating efficiency, cost savings, and maintain CFT standard for property appearance and customer satisfaction.
The essential functions in this job description are not all-inclusive of this job's duties and responsibilities. Reliable and dependable attendance is required.
Financial Management: • Responsible for preparing annual property budgets, maximizing net operating income, and continually adding value to the assets. Reviews and analyzes property financial statements to assess the viability of the asset. Reviews and approves expenditures within specified budgetary guidelines. Audit, approve and ensure proper GL code is used on all property invoices (property tax, utility, repair and maintenance invoices, etc.) are paid and processed on time.
Tenant Management: • Responsible for inputting executed leases, renewals, assignment, escalations, and amendments into YARDI to ensure accurate reporting. Directly responsible for the rent collection of all tenants in assigned portfolio and timely deposit of rents to keep each tenant current. Reviews and reconciles tenant rent and Common Area Maintenance (CAM) and other NNN recovery charges.
Vendor Management: • Ensures all properties are maintained and repairs are executed in a timely and cost-effective manner. Responsible for the selection of contract services, vendor negotiation of service agreements and day-to-day monitoring of vendor performance to assure full compliance with standards established within the service agreement.
Operational Management: • Responsible for the acceptance and property management set up of new developed properties delivered by construction and new acquisition by real estate team. Conducts periodic property inspections and ensure first-class property condition, including grounds and common area maintenance, according to the standards which will distinguish CFT properties from the competition. Reviews the performance of all improvement work performed on each property (capital and tenant improvements) and ensure high quality of work is delivered.
Portfolio Planning and Reporting: • Engages in annual operational planning to identify areas of opportunity and set measurable business objectives for the upcoming year. Participates in monthly operations review through management by objectives and results (MOR) process and take corrective action on results to be achieved. #LI-ZP1
JOB REQUIREMENTS: • Bachelor's degree in Business or related field required • Minimum five years of relevant experience required • YARDI experience required • Candidate for IREM CPM, BOMA RPA, or ICSC CSM • Successful completion of annual store training
KNOWLEDGE, SKILLS, AND ABILITIES:
• Ability to demonstrate and teach Panda's Mission, Values, and Culture • Strong knowledge of accounting • Strong knowledge of property maintenance and management • Strong knowledge of lease administration from a landlord perspective • Strong computer/technology skills and proficient in Microsoft Office Suite and property management software (YARDI) • Time management, prioritization, and organization skills • Strong communication (oral and written), listening, and customer service skills • Ability to solve complex problems independently • Ability to work effectively with other departments and Operations on projects (“win/win”) • Ability to work independently and in a group setting • Ability to talk and share before a group • Ability to meet deadlines and multi-task • Ability to embrace change and continuous learning
The following are Panda Leadership Competencies for Professional:
• Comfort around higher management • Planning • Business Acumen • Peer Relationships • Listening • Self-Knowledge • Customer Focus • Decision Quality • Process Management • Integrity and Trust SUCCESS MEASURES:
• Contribute to building and sustaining the Panda mission and culture • Maximize portfolio net operating income from previous year • Demonstrate annual cost savings through effective negotiating • Reduce property aged receivables from previous year • Complete annual measurable business objectives
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