Description
Open To All Applicants
Salary is Negotiable
After successful completion of the probationary period, employee will receive off probation wage increase.
Summary:
Provide quality, prompt, and courteous customer service to clients of the Oneida Community Health Center Pharmacy.
Responsibilities:
* Provide service to customers picking up/dropping off prescriptions; process receipt through insurance where appropriate and accept cash/check or process credit card information.
* Answer patient phone calls; processes refill orders.
* Provide and maintain excellent customer service
* Address customer complaints and concerns with professionalism and tact.
* Reconcile and verify startup monies at the beginning and ending of all shifts.
* Prepare routine daily reports such as sales, orders, credit card receipts, and/or bank deposits.
* Follow standard procedures for Pharmacy opening and closing.
* Operate computerized cash register to conduct sales transactions; handles cash, and makes change as required.
* Prepare cash register reconciliation and miscellaneous routine reports
* Receive and process pharmaceutical deliveries from vendors as appropriate, and places on shelves in accordance with established protocol and procedure.
* Learn and contribute to a team effort and accomplish related results as required
* Maintain strict departmental security, confidentiality, and quality to meet professional standards of the department
* Employees are required to have proof of immunity or dates of 2 doses of MMR and proof of immunity or dates of 2 doses of Varicella prior to starting in any position within the Oneida Comprehensive Health Division. Any refusal of vaccination(s) or failure to provide proof of immunity may disqualify the applicant
Skills:
Essential:
* Operating various word-processing, spreadsheets, and database software programs in a Windows environment
* Dependable and conscientious, possess initiative, self-motivated and capable of working independently with minimal supervision
* Inform and communicate verbally and in writing in diverse and challenging situations with the ability to process information effectively, identify and define problems and make objective decisions
* Ability to maintain quality, safety, and/or infection control standards
* Ability and willingness to provide strong customer service orientation
* Ability to set and meet priorities, meet strict deadlines and the ability to successfully cope with challenging situations and conditions
* Ability to carry out instructions furnished in verbal or written format
* Knowledge or training in basic Accounting procedures
* Knowledge of business English, proper spelling, grammar, and punctuation, and basic math
* Ability to understand and follow specific instructions and procedures
* Knowledge and understanding of medical and pharmaceutical terminology
* Knowledge of policies and regulations pertaining to the disbursement of pharmaceutical drugs
* Knowledge of local, State, and Federal laws and regulations pertaining to pharmacy
* Knowledge with records management procedures
* Knowledge of medical, optical, pharmacy and dental insurance and third-party payment systems and procedures
* Ability to sort, check, count and verify numbers
* Knowledge of clinical operations and procedures
* Ability to establish and maintain professional relationships with individuals of varying social and cultural backgrounds and with co-workers at all levels.
* Must comply with Caregiver Law and Grant conditions criminal history checks as a condition of employment to include fingerprinting
* Ability to demonstrate excellence and continually seek improvement in results
Education Requirement - Or A Closely Related Field:
Essential:
* General Ed, High School Equivalency Diploma, HS Diploma in Education General
Credentials:
Essential:
* Driver's License Personal Vehicle
* Insurance Required
* First Aid Certified
* Cardiopulmonary Resuscitation (CPR) Certified
* Driver Safety Training
* Child Abuse Reporting Policy (CARP) Training (Hrd), within ninety (90) days of employment
* Health Insurance Portability (HIPAA) Accountability, within thirty (30) days of employment and annually thereafter
Working conditions:
Essential:
* Stand Frequently
* Reach Frequently
* Climb Heights Frequently
* Balance Frequently
* Bend/Stoop Frequently
* Kneel Frequently
* Crouch Frequently
* Crawl Frequently
* Sit Frequently
* Walk Frequently
* Move 11-24 Pounds Occasionally
* Noise Moderate Level
* Work Hours Extended
* Work irregular shifts
* Lift 11-24 Pounds Occasionally
Other information:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.
Continuation of this position is contingent upon funding allocations.
Must maintain strict security, confidentiality, and quality to meet professional standards of the department.
Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.
Must be willing and able to obtain additional related education and training.
Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.
A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
Must provide a copy of diploma/degree, license, or certification upon employment.
Apply on company website
Find Connections via Linkedin
