Description
Open To All Applicants
Salary is Negotiable
After successful completion of the probationary period, employee will receive off probation wage increase.
Summary:
The Business Systems Analyst will work with various IT teams and end users on Gaming & Hotel IT related projects & initiatives. This position is responsible for interacting with management to understand the business needs and provide an effective technology solution. This individual is expected to facilitate meetings to discuss end user requirements, status, issues, planning, training, design and implement software solutions to enhance business processes. This individual will possess the analytical skills to identify system failures and develop a root cause analysis, provide leadership on projects and train/mentor junior staff members. Continuation of this position is contingent upon funding allocations.
Detailed responsibilities:
* Interact with DTS customers for the purpose of providing effective process solutions, workflow analysis, computer software solutions, problem resolution, service and support
* Provide business solutions by incorporating process improvement, process redesign, process measures, hardware, and software into a total system solution.
* Facilitate Business Process Redesign activities and develop process metrics with process owners.
* Coordinate process improvement activities and business unit goals and objectives with technical solutions
* Provide business solutions through hardware, software, and/or process to meet business unit needs.
* Transform data into information to support business unit goals.
* Develop return on investment and payback analysis for proposed changes.
* Apply project management techniques and structure to assigned projects and daily assignments.
* Develop work plans which provide for system design, testing and implementation.
* Provide guidance to junior team members. Provide leadership on system development projects as needed/required.
* Provide information to internal DTS Management, as well as Business Unit Management, through formal and/or informal presentations.
* Assist with or provide systems designs which will include user interviews, needs assessment, and coordination with existing systems
* Support and maintain all Gaming & Hotel software systems
* Evaluate new software products to support user and/or programmer activities.
* Provide initial and or follow up user training with respect to procurement system function, processes, and usage.
* Assist with the development and maintenance of user and systems documentation.
* Assist with annual budget preparation.
* Support annual audit review activities.
* Maintain awareness and understanding of industry/technology changes and developments through appropriate trainings and education.
* Participate as a team member on multi-departmental projects and/or work independently on programming projects.
* Provide initial and/or follow-up user training with respect to system function and usage.
Skills:
Essential:
* Interact and maintain good working relationships with individuals of varying social and cultural backgrounds
* Work independently and in a team environment
* Ability to provide user training
* Skill in setting goals, developing strategies and schedules for meeting goals and anticipating obstacles and alternative strategies
* Ability to set goals, develop strategies and schedules for meeting goals and anticipating obstacles and alternative strategies
* Ability to develop and assist in the implementation of strategies that will positively affect the targeted business unit
* Ability to perform cost benefit and return on investment analysis
* Ability to successfully cope with stressful conditions
* Ability to communicate effectively with user on a non-technical level while being able to translate user goals into automated processes
* Advanced technical expertise and software knowledge, and analytical problem-solving experience
* Ability to develop and assist in the implementation of strategies that will positively affect the targeted business unit
* Ability to analyze business and user needs, documentation of requirements, and translate into proper system requirement specifications
* Ability to plan, estimate, and schedule multiple tasks and develop detailed resource and project plans
* Ability to lead and act as the project manager for projects
* Ability to serve as a subject matter expert and perform job responsibilities on projects to ensure accuracy and completeness
* Ability to process information effectively, learn new material, identify, and define problems and to recommend an appropriate decision path
* Must be willing and able to maintain awareness and understanding of industry trends, tools, and best practices
* Must be willing and able to obtain additional education and training to stay updated on emerging technologies
Education with Equivalent Qualifications:
Essential:
* Bachelor's Degree in Computer science
* A Combination of Experience and Education May Be Considered
Credentials:
Essential:
* Driver Safety Training
Working conditions:
Essential:
* Walk Frequently
* Sit Frequently
* Stand Occasionally
* Bend/Stoop Occasionally
* Kneel Occasionally
* Crouch Occasionally
* Crawl Occasionally
* Lift 11-24 Pounds Continuously
* Move 11-24 Pounds Occasionally
* Office setting
* Noise Moderate Level
Experience:
Essential:
* Business system analyst
* Business process redesign
* experience in software implementation and maintenance
* System design and analysis in a business environment
* Targeted business area or technology solution
* workflow analysis; with process improvement initiatives using process metrics
Nonessential:
* Gaming and Hotel system software applications
Other information:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.
Continuation of this position is contingent upon funding allocations.
Must maintain strict security, confidentiality, and quality to meet professional standards of the department.
Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.
Must be willing and able to obtain additional related education and training.
Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.
A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
Must provide a copy of diploma/degree, license, or certification upon employment.
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