Description
SALARY: $73, 050 to $116,875 Annually
NEGOTIABLE
(Employees will receive 5% below the negotiated pay rate during their probationary status.)
Exempt
FIRST POSTING OPEN TO ONEIDA ENROLLED TRIBAL MEMBERS ONLY
POSITION SUMMARY
The Business Systems Analyst will work with various IT teams and end users on Gaming & Hotel IT related projects & initiatives. This position is responsible for interacting with management to understand the business needs and provide an effective technology solution. This individual is expected to facilitate meetings to discuss end user requirements, status, issues, planning, training, design and implement software solutions to enhance business processes. This individual will possess the analytical skills to identify system failures and develop a root cause analysis, provide leadership on projects and train/mentor junior staff members. Continuation of this position is contingent upon funding allocations.
DUTIES AND RESPONSIBILITIES:
1. Interact with DTS customers for the purpose of providing effective process solutions, workflow analysis, computer software solutions, problem resolution, service and support.
2. Provide business solutions by incorporating process improvement, process redesign, process measures, hardware, and software into a total system solution.
3. Facilitate Business Process Redesign activities and develop process metrics with process owners.
4. Coordinate process improvement activities and business unit goals and objectives with technical solutions.
5. Provide business solutions through hardware, software, and/or process to meet business unit needs.
6. Transform data into information to support business unit goals.
7. Drive digital innovation to improve processes, operational efficiency and customer experience
8. Develop return on investment and payback analysis for proposed changes.
9. Apply project management techniques and structure to assigned projects and daily assignments.
10. Participate as a team member on multi-departmental projects and/or work independently on programming projects.
11. Develop work plans which provide for system design, testing and implementation.
12. Provide guidance to junior team members. Provide leadership on system development projects as needed/required.
13. Provide information to internal DTS Management, as well as Business Unit Management, through formal and/or informal presentations.
14. Assist with or provide systems designs which will include user interviews, needs assessment, and coordination with existing systems.
15. Support and maintain all Gaming & Hotel software systems.
16. Evaluate new software products to support user and/or programmer activities.
17. Provide initial and/or follow up user training with respect to system function and usage.
18. Assist with the development and maintenance of user and systems documentation.
19. Assist with annual budget preparation.
20. Support annual audit review activities.
21. Maintain awareness and understanding of industry/technology changes and developments through appropriate training and education.
22. Adhere to all Tribal Personnel Policies and Procedures, Tribal Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
23. The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or deemed necessary by the supervisor.
PHYSICAL REQUIREMENTS/WORK ENVIRONMENT:
1. Frequently walk and sit.
2. Occasionally stand, stoop, kneel, crouch, crawl, and lift and/or move up to twenty-five (25) pounds. Work is generally performed in an office setting with a moderate noise level.
3. A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment
STANDARD QUALIFICATIONS:
1. Ability to perform cost benefit and return on investment analysis.
2. Ability to work independently and as a member of a team.
3. Ability to provide user training.
4. Ability to successfully cope with stressful conditions.
5. Ability to communicate effectively with user on a non-technical level while being able to translate user goals into automated processes.
6. Advanced technical expertise and software knowledge, and analytical problem-solving experience.
7. Ability to develop and assist in the implementation of strategies that will positively affect the targeted business unit.
8. Ability to analyze business and user needs, documentation of requirements, and translate into proper system requirement specifications.
9. Ability to plan, estimate, and schedule multiple tasks and develop detailed resource and project plans.
10. Ability to lead and act as the project manager for projects.
11. Ability to serve as a subject matter expert and perform job responsibilities on projects to ensure accuracy and completeness.
12. Ability to establish and maintain productive working relationships with staff; clients, management, or other departments, as well as external agencies, necessary to effectively carry out job duties is required.
13. Ability to set goals, develop strategies and schedules for meeting goals and anticipate obstacles and alternative strategies.
14. Ability to process information effectively, learn new material, identify, and define problems and to recommend an appropriate decision path.
15. Ability to collaborate with cross functional teams to develop and implement digital solutions for process improvement.
16. Must be willing and able to maintain awareness and understanding of industry trends, tools, and best practices.
17. Maintain strict departmental security, confidentiality, and quality to meet professional standards of the department.
18. Must be willing and able to obtain additional education and training to stay updated on emerging technologies.
19. Must pass a pre-employment drug screening. Must adhere to the Nation's Drug and Alcohol-Free Workplace Policy during the course of employment.
20. Must pass a background security check with the Oneida Nation in order to meet the Employment Eligibility Requirements, Tribal/State Compact and/or Oneida Nation Gaming Ordinance as they pertain to the position. A temporary license or Gaming License issued by the Oneida Gaming Commission is required as a condition of employment and continuing employment within the Oneida Nation's Gaming Division.
21. A valid driver's license or occupational driver's license, reliable transportation, and insurance are required. Must obtain a Wisconsin driver's license or occupational driver's license within thirty (30) days of employment if applicant has an out-ofstate driver's license. Must be authorized as eligible to operate a Personal vehicle under the Oneida Nation's Vehicle Driver Certification and Fleet Management Law prior to actual start date. Must maintain driver's eligibility as a condition of employment.
PREFERRED QUALIFICATIONS:
Applicants please clearly state on the application/resume if you meet these qualifications.
1. Experience with Gaming and Hotel system software applications and project implementation.
MINIMUM QUALIFICATIONS:
Applicants please clearly state how you meet these qualifications on the application/resume.
1. A Bachelor's Degree in Computer Science, or closely related field to the targeted business application from an accredited college or university.
2. Five (5) years' experience in a Business System Analyst capacity in the following: system design and analysis in a business environment; as a project manager; in Business Process Redesign; in workflow analysis; with process improvement initiatives using process metrics; experience in software implementation and maintenance; experience in the targeted business area or technology solution; an equivalent combination of education and experience may be considered.
ITEMS TO BE SUBMITTED:
1. Must provide a copy of diploma/degree, license, or certification upon employment.
Department: Digital Technology Services (DTS)
This is a full time position
Job Code: 01712
Closing Date: 4/26/24
Responsible to: Gaming DTS Manager
Transfer Date: 4/23/24
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