Description
ENROLLED ONEIDA TRIBAL MEMBERS ONLY
Salary is Negotiable
After successful completion of the probationary period, employee will receive off probation wage increase.
Summary:
Assist Location Manager with daily operations as assigned. Demonstrates leadership and ensures maximum sales, profitability, efficient operations and exceptional service.
Responsibilities:
* Provide and ensure associates provide exemplary comprehensive customer service.
* Ensure maximum sales, profitability, and efficient operations
* Operate store management systems.
* Implement merchandising management for assigned Locations: • Ordering • Compliance with contractual Requirements • Inventory • Maintain vendor relations
* In absence of Location manager assumes designated operational responsibilities
* Develop, maintain, and facilitate effective networking and communication processes and activities
* Ensure the facility, equipment and location is safe, clean and properly maintained.
* Ensure the safeguarding of retail assets for retail operations.
* Supervise, delegate assignments, and coordinate the activities of staff. This includes but is not limited to: evaluations, scheduling, corrective actions, training, orientation, approving KRONOS, and employee motivation
Skills:
Essential:
* Ability to establish and maintain good working relationships with the individuals of varying social and cultural backgrounds
* Knowledge of basic computer operations, knowledge of how to use a keyboard, typing, data entry, spreadsheet applications and experience in Microsoft Office applications and data base management programs Keyboard/typing test to be administered
* Increasing sales and profitability
* Customer service-oriented disposition, excellent customer relation skills and ability to treat external and internal customers with tact, courtesy, objectivity, and respect
* Ability to listen, speak, read, and write effectively (Written exercise to be administered)
* Basic math
* Ability to apply common sense, interpret documents and follow and carry out instructions provided in written or verbal format
* Ability to analyze demonstrate solid professional judgment, process information, identify and define problems, and make objective decisions
* Organize, plan, multi-task, facilitate, resolve conflict, negotiate, meet deadlines and work under pressure.
* Motivate, coach, mentor, provide technical assistance, address conflict, and provide oversight.
* Must be dependable conscientious, possess initiative, self-motivated, objective, and capable of working independently and demonstrate creativity in the completion of duties and responsibilities
* Ability to learn and understand the organization's goals and objectives
* Ability to operate manual, electronic and computerized equipment used in daily Retail operations: Equipment includes but not limited to Store Management Systems gift card, electronic check cashing, electronic hand held devise, fuel equipment; security equipment; beverage dispensers; humidors; vending machines; food service equipment and standard office equipment ( i.e. copier, fax, telephone, mobile phone, calculator, printer, and multi-media equipment)
* Ability to successfully cope with challenging conditions and situations
* Ability to integrate training, experience, and common sense in performing assigned duties and responsibilities.
* Ability to demonstrate sensitivity to community issues and concerns. Knowledge of the Oneida community, the history and culture
Nonessential:
* Knowledge of inventory control, accounting and purchasing
* Knowledge, skills, abilities, with daily reconciliations, deposits, day closes, etc
* Ability to communicate in the Spanish language
* Knowledge, abilities in continuous improvement methodologies
* Knowledge, abilities in project management
* Knowledge abilities in group facilitation
* Knowledge in human resources management policies and procedures
Education Requirement - Or A Closely Related Field:
Education with Equivalent Qualifications:
Essential:
* General Ed, High School Equivalency Diploma, HS Diploma
* Applicants age 50 and older are exempt from this requirement
* A Combination of Experience and Education May Be Considered
Credentials:
Essential:
* Driver's License Personal Vehicle
* Insurance Required
Nonessential:
* Driver Safety Training
Credential equivalent experience:
Essential:
* Must obtain a Wisconsin driver's license or occupational driver's license within thirty (30) days of employment if applicant has an out-of-state driver's license.
Working conditions:
Essential:
* Stand continuously
* Walk continuously
* Repetitive movement of hands
* Grasp continuously
* Sit frequently
* Bend/stoop frequently
* Reach above shoulder level frequently
* Lift 25-30 pounds rarely
* Move 25-30 pounds frequently
* Climb heights occasionally
* Crouch Occasionally
* Kneel occasionally
* Squat occasionally
* Crawl occasionally
* Balance occasionally
* Push/pull occasionally
* Lift 51-74 pounds frequently
* Move 51-74 pounds with assistance rarely
* Work is performed outdoors
* Wear protective clothing
* Environment may not be smoke free
* Moderate noise level
* Work extended hours
* Evening and weekend work may be required
Experience:
Essential:
* Direct customer service, with daily customer contact
* Retail industry
Nonessential:
* Convenience store work
* Developing work schedules
* As a supervisor, including motivating, providing direction
Other information:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.
Continuation of this position is contingent upon funding allocations.
Must maintain strict security, confidentiality, and quality to meet professional standards of the department.
Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.
Must be willing and able to obtain additional related education and training.
Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.
A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
Must provide a copy of diploma/degree, license, or certification upon employment.
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