Description
FIRST POSTING TO ENROLLED ONEIDA TRIBAL MEMBERS ONLY
Salary is Negotiable
After successful completion of the probationary period, employee will receive off probation wage increase.
Summary:
Assist with providing direction and leadership for Retail Enterprise to ensure optimum performance within the Retail Enterprise Division. Incumbent assists with the development and implementation of business and operational plans, policy; continuous improvement initiatives; communications, and public relations activities. This position assists with maximizing the generation of profit in the Retail Enterprise group.
Responsibilities:
* Practice excellent and trauma informed customer service at all times
* Responsible for the development and maintenance of pricing strategies to maximize gross profit.
* Assist with development, implementation and communication of plans, goals and objectives, policies and procedures in accordance with the strategic plan.
* Prepare and administer the sales, and cost of goods annual budgets. Assist Oneida Retail Administration staff in the development of operational plans and budgets.
* Improve staff effectiveness by supervising, counseling, coaching, mentoring, training and providing corrective action if needed for employees; planning, delegating, monitoring, and appraising job tasks and results in a timely manner and ensure that all employees are consistently providing excellent customer service.
* Host regular staff meetings to ensure communication between personnel and business-related activities
* Oversee scheduled inventories for all retail stores
* Maintain contracts and service agreements for resale products; fuel suppliers, tobacco, primary vendor and DSD vendors.
* Conduct business studies on past, future and comparative performance and develop forecast models. Consolidate, analyze, and evaluate financial data.
* Track financial status by analyzing results in comparison with forecasts.
* Identify trends, conduct market research to define the market's geographic consumer and product segments; identify potential customer's needs and desires; research new brand and image development and public relation activities and make recommendations based on sound analysis.
* Provide oversight of the POS system, marketing and merchandising and loyalty programs.
* Provide recommendations and alternatives to reduce costs and improve financial performance.
* Identify short-term and long-range issues. Provide recommendations, options with objectives/goals, and plans to address.
* Provide excellent customer service for both internal and external customers. Address customer and employee needs, courteously and timely.
* Establish, maintain, and facilitate effective relationships, communication processes and activities with emphasis on teamwork and a positive work culture.
* Perform special assignments and/or projects as assigned.
* Maintain professional and technical knowledge by conducting research, attending seminars, educational workshops, classes, and conferences; reviewing professional publications; establishing networks; participating in professional societies; conferring with representatives of contracting agencies and related organizations.
* Assume responsibility of Oneida Retail Enterprise in the absence of the General Manager Retail.
Skills:
Essential:
- Knowledge of applicable federal, state, county and local laws, regulations, and requirements.
- Knowledge and ability to efficiently and effectively develop and manage program budgets and budget preparation.
- Knowledge of marketing analysis techniques.
- Ability to learn about history, culture, traditions, and values of the Oneida community.
- Knowledge, skills, and ability to prepare, review and analyze reports including statistical compilation and analyses.
- Knowledge of the retail industry.
- Knowledge and ability to set objective, goals, strategies, and schedules.
- Knowledge and skills in operating various word-processing, spreadsheets, and database software in a Windows environment.
- Knowledge in human resources management policies and procedures.
- Skill in increasing sales and profitability.
- Ability to process information effectively, to learn new material, to identify and define problems and recommend an appropriate decision path.
- Ability to exercise initiative and make independent judgment
- Ability to communicate efficiently and effectively both verbally and in writing. Skill in developing and delivering presentations.
- Ability to demonstrate a high level of sensitivity to community issues and concerns. Knowledge of the Oneida community, the history and culture with the ability to integrate into work.
- Ability to establish and maintain effective working relationships with a variety of individuals and groups in a complex and multi-cultural background.
Education Requirement - Or A Closely Related Field:
Education with Equivalent Qualifications:
Essential:
* Bachelor's Degree in Business Administration
Nonessential:
* Master's Degree in Business Management
Credentials:
Essential:
* Driver's License Personal Vehicle
* Insurance Required
* Driver Safety Training
Nonessential:
* Child Abuse Reporting Policy (CARP), within ninety (90) days of employment.
Credential equivalent experience:
Essential:
* Must obtain a Wisconsin driver's license or occupational driver's license within thirty (30) days of employment if applicant has an out-of-state driver's license.
Working conditions:
Essential:
* Walk frequently
* Sit frequently
* Stand occasionally
* Move 11-24 pounds occasionally
* Office setting
* Environment may not be smoke free
* Work on call hours
* Evening and weekend work may be required
* Work holidays
* Moderate noise level
Experience:
Essential:
* Retail Management
* Supervisory or lead experience
Nonessential:
* Project Management
* Financial Analyst experience
Other information:
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT - The Oneida Nation does not discriminate based on race, color, national origin, sex, religion, age or disability status in employment or the provision of services. However, individuals of Indian ancestry and Veterans will be given preference by law in employment.
Continuation of this position is contingent upon funding allocations.
Must maintain strict security, confidentiality, and quality to meet professional standards of the department.
Must adhere to all Oneida Nation Personnel Policies and Procedures, Oneida Nation Standard Operating Procedures, and Area and Program Strategic Plans and Policies.
Must pass a background check to meet Employment Eligibility Requirements. If applicable, must pass a background check to meet Oneida Nation/State Compact and/or Oneida Nation Gaming Ordinance, and may be required to obtain a temporary license and/or Gaming license as a condition of employment.
Must be willing and able to obtain additional related education and training.
Must pass a pre-employment drug screen and adhere to the Nation Drug and Alcohol-Free Workplace Policy.
A Tuberculosis (TB) Screening and/or a 2 step TB Skin Test is required within thirty (30) days of employment.
Must provide a copy of diploma/degree, license, or certification upon employment.
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