BASIC FUNCTION: Perform a variety of proficient, prescribed duties requiring excellent communication skills, conflict mediation skills and use restorative justice practices. The Culture and Climate Ambassador provides Tier 1 and Tier 2 culture and climate supports. On a limited basis, they may serve as Tier 3 supports for students that are exiting Juvenile Justice System or returning from suspension. Primary responsibility is to welcome students and families and provide Tier 1 climate and culture supports through the school community by intercepting emerging conflicts, providing conflict mediation and resolution, and are essential members of the school's rapid response safety team.
REPRESENTATIVE DUTIES: Incumbent may perform any combination of the essential functions shown below. This position description is not intended to be an exhaustive list of all duties, knowledge, or abilities associated with this classification, but are intended to accurately reflect the principal job elements.
- Culture and Climate Ambassadors greet students throughout the day to create a positive and inviting climate and culture on campus.
- Support school team to implement Positive Behavioral Intervention Systems that support on-time return to class including encouraging students, giving positive rewards, and implementing tardy sweeps.
- Build positive relationships with students, parents, staff and community; communicate with students and staff to provide receive information.
- Monitor and support a small group of focal students that need additional support and guidance.
- Promote teamwork by sharing knowledge, cooperating with others, participating in meetings and work groups, and supporting the goals of the school and the District.
- Ensure that students are in compliance with District and school policies.
- Monitor established climate and culture zones and areas including lunch areas, walkways, restrooms, parking lots, observe and interact with students during passing periods, between classes, lunch and lunch breaks.
- Assist in the investigations, incident reports and situations that interrupt the climate and culture of the school.
- Oversee and coordinate security protocols with SSO's at the school site location.
- Promote conflict mediation/resolution practices for students
- Accurately read and interpret verbal and nonverbal communication.
- Be aware of and respectful of differences by avoiding disrespectful words, actions, or tones.
- Implement Crisis Prevention Strategies or other programs that prevent conflict and provide Tier 1 conflict mediation for students.
- Assist in the identification of students in need of conflict mediation and connect them directly with services on campus.
- Monitor and supervise monthly Saturday School and participate and lead restorative circles.
- Assist in data collection for Tier 1 systems in the school.
- Review culture and climate data to improve the effectiveness of culture and climate interventions.
- Attend weekly Climate and Culture team meetings to discuss best practices and improve climate and culture on campus.
- Facilitate restorative practices with students and use de-escalation strategies with students.
- Support the re-entry of students returning from discipline and incarceration through restorative practices to increase the access to wrap-around supports and connection to school site staff and resources.
- Perform related duties as assigned.
The District determines whether a candidate is qualified based on fulfillment of prerequisites, relevant work experience, ability to perform the essential functions, reference checks, effective interpersonal and communication skills demonstrated by interview performance and/or writing samples, and achievement on performance-based assessments (if applicable) that demonstrate the candidate possesses the requisite knowledge, skills and abilities. Meeting prerequisites only satisfies the initial screening process and does not indicate the candidate is qualified to perform the essential functions of the position.
- Proficient use of excel and ability to analyze and gather data to identify trends
- Linked Learning high school reform initiative or large school transformation and providing comprehensive student support.
- Strategic direction of the District including restorative practices and conflict mediation
- Federal, state, and District policies and mandates related to work scope
- Methods to interpret apply and explain rules, regulations, policies, and procedures
- Interpersonal skills using tact, patience, de-escalation strategies and courtesy
- Diverse academic, socio-economic, cultural, ethnic, and disability backgrounds of District students and staff
- Effective and clear verbal and written communication
- Principles and practices of effective leadership, supervision and evaluation
- Interpret, apply, and explain rules, regulations, policies and procedures
- Manage stress while remaining alert, calm, and action-oriented in stressful situations.
- Understand and follow oral and written directions
- Implement plans and evaluate their outcomes
- Analyze situations accurately and adopt effective courses of action
- Prioritize responsibilities and meet established schedules and timelines
- Perform a variety of proficient, prescribed duties involving individual and group supervision
- Assist with any safety situations that occur on campus when called upon
- Supply incident reports to the Administrator for the site
- Patrol and monitor an assigned campus to maintain order, safety and security
- Assure student compliance with school and District policies and regulations
- Control personal emotions and behavior so that you can communicate your needs without threatening, frightening, or triggering others
- Learn, interpret, apply, and explain laws, rules and regulations
- Operate a two-way radio
- Communicate clearly with students, staff and others
- Understand and follow oral and written directions and work cooperatively with others
- Meet schedules and time lines and maintain a safe and orderly environment
- Maintain complex, basic records
- Administer first aid
- Complete work accurately and as directed with many interruptions
- Establish and maintain effective working relationships with others of diverse backgrounds, experience, and personalities
- Address the needs of identified English Learner communities
- Maintain accurate records
- Work with diverse school sites and conditions
- Perform duties with awareness of all District requirements and policies
- Analyze, interpret and communicate data
- Motivate and support students to transform their behaviors
- Prepare and deliver clear and concise presentations to a variety of audiences
- Participate in District approved professional development to maintain current knowledge of the evolving needs of students and the District related to work scope
- Meet District standards of professional conduct as outlined in Board Policy
- Analyze information, summarize findings and present them in ways easily understandable to decision-makers
- High School Diploma required.
- Five (5) years in conflict mediation/resolution, restorative justice, behavioral health, social justice or related field is preferred
- Candidate must be trained in restorative justice practices prior to hiring or commit to being trained within the first 3 months of employment
- Five (5) years of relevant experience working in an urban school district environment highly preferred
- A Bachelor degree preferred
- Must be able to work a minimum of 10 Saturdays during the year as scheduled by the designated Administrator/Supervisor
- Must be able to attend school activities such as games, dances and graduations
- Bilingual Spanish preferred, but not required
- Valid California Driver's License, if applicable
Employment eligibility will include fingerprints, tuberculosis and/or other employment clearance
School outdoor environment and diverse school site environments; driving a vehicle to conduct work; fast-paced work; constant interruptions
Hearing and speaking to exchange information in person, on the telephone and two-way radio; seeing to read a variety of documents; reaching overhead, above the shoulders or horizontally, or bending at the waist; dexterity of hands and fingers to work with students; standing for extended periods of time; walking and running; climbing stairs; lifting heavy objects. Consistent mental alertness; sitting or standing for extended periods of time; lifting, carrying, pushing, and pulling objects up to 30 pounds, occasionally 30+ pounds; bending and twisting at the waist, reaching overhead, above the shoulders and horizontally; dexterity of both hands and fingers while performing duties; seeing to read, write and use the computer; hearing and speaking to exchange information, in person or on the telephone, and make presentations.
The Oakland Unified School District does not discriminate in any program, activity, or in employment on the basis of actual or perceived race, religion, color, national origin, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition, genetic information, veteran status, gender, sex, or sexual orientation.
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