Description
At NorthBay Health, the Sr. Epic Willow Inpatient Clinical Systems Analyst is responsible for the support, configuration, optimization, and maintenance of the Epic Willow inpatient pharmacy module, ensuring safe, efficient, and effective medication management workflows. This role collaborates closely with inpatient clinicians, pharmacists, IT services, and operational leaders to gather requirements, analyze needs, design solutions, and support ongoing enhancements within the Epic electronic health record system. The analyst champions standardization, change management, and adoption of new Willow features, with a focus on minimizing manual processes, optimizing medication safety, and improving the experience for clinical staff and patients. The Sr. Epic Willow Inpatient Clinical Systems Analyst will provide guidance, mentorship, and oversight to junior Epic analysts and may partner with Physician Builders and Clinical Pharmacist Builders to support build activities and inpatient workflow optimization.
At NorthBay Health, our vision is to be the trusted healthcare partner of choice for the communities we serve. We are dedicated to improving the well-being of our community by providing accessible, high-quality care to all who need it. Every member of our team plays a vital role in delivering compassionate and effective healthcare solutions. We invite you to join us in our mission to ensure that every patient and family member feels valued, respected, and cared for throughout their healthcare journey.
Qualifications
Education:
- Bachelor's degree in Healthcare, Information Technology, or a related field or equivalent (8 years) in experience in healthcare IT field.
Licensure/Certification:
- Current California State Board of Pharmacy Registration license.
- Board certification preferred.
- Current Epic certification in two or more clinical applications (e.g., EpicCare Inpatient, Ambulatory, Orders, ClinDoc, Stork, Optime, Radiant, Willow, Beacon) or advanced Epic certification is required and must be obtained 90 days of hire if not already certified at the time of employment.
- Clinical licensing or certification preferred such as RN, Pharmacy Tech, et al.
Experience:
- Minimum 5 - 8 years' experience with Epic or other EHR administration.
- Knowledge of related systems, understanding of HL7, interoperability concepts and healthcare IT concepts.
Skills:
- Strong problem-solving skills with attention to detail and analytical thinking.
- Ability to work independently and manage tasks in a fast-paced environment.
- Requires excellent communication and collaboration skills.
- Demonstrated leadership skills, including the ability to mentor team members, lead small projects or initiatives, coordinate cross-functional efforts, and promote collaboration within and across teams
Interpersonal Skills:
- Demonstrates the True North values. The True North values are a set of value-based behaviors that are to be consistently demonstrated and role modeled by all employees that work at NorthBay Health. The True North values principles consist of Nurture/Care, Own It, Respect Relationships, Build Trust and Hardwire Excellence.
Hours of Work:
- Normally works eight-hour day.
- Hours will vary according to work demands and project requirements; may require on-call support and occasional evening/weekend hours to support system upgrades or go-lives.
Compensation: $80 to $106 per hour based on years of experience doing the duties of the role.
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