Police Communication Officer- Atlanta, GA Job Listing at Norfolk Southern in Atlanta, GA (Job ID 1258843600)

Description

Requisition 37908: B2 Police Communication Officer- Atlanta, GA 

A resume helps you stand out to hiring managers and recruiters; your resume communicates your experience and your brand. While it is not required, we encourage you to include an up-to-date resume along with a  completed job application to give you the best opportunity to be considered. A complete resume helps us to better understand your unique  background, relevant experiences, and passions. We look forward to learning about you.

Norfolk Southern offers a unique opportunity to be part of our proud legacy that spans nearly 200 years. We are a customer-centric, operations-driven team dedicated to advancing safety, serving communities, and driving innovation for tomorrow's rail.  As part of Norfolk Southern, you'll join a collaborative team where there are opportunities for growth across the organization. We are building a culture where everyone can thrive by owning and driving exceptional results, being humble and leading with trust, serving our customers with excellence, and collaborating and coaching to win.

Location:  Atlanta, GA

Anticipated Start date: Depending on clearance of background check and health exam.

Benefits: $60k/yr, railroad retirement, pension, 401k match, health benefits, vacation, relocation, free parking in Midtown Atlanta, access to onsite gym, relocation for those who qualify. 

Work Environment: Indoor/office, 12-shift work, weekend, holidays

Primary Purpose:
Norfolk Sothern's Police Communication Officers oversee the coordinated repose to incidents, both emergency and non-emergency, across our 22-state network. Their goal is to handle calls effectively, prioritizing saving lives, protecting property, and ensuring a safety.  
 
Principal Duties:
•    Receives and prioritizes both emergency and non-emergency calls for railroad police services from Norfolk Southern employees, public law enforcement agencies, and the public to ensure appropriate response.
•    Utilizes state and national computer networks to obtain criminal histories of persons encountered on Norfolk Sothern's property.
•    Inputs calls for Railroad Police services in the Norfolk Southern Police Department's Computer Aided Dispatch System (CAD).
•    Monitors police field activities to ensure officer safety and to afford appropriate protection for lading, equipment, and facilities to deter depredations.
•    Receives, documents, and disseminates information concerning a wide variety of high value shipments to appropriate field personnel.
•    Receives and processes complaints and other calls on Norfolk Southern' s grade Crossing Hotline concerning grade crossing problems, malfunctions, and other rail related incidents.
 
Experience: Emergency dispatch 

Required Licenses / Certifications:  Certified Police Communications Officer or Public Safety Experience 
 
Skills and Abilities:
•    Communication Skills
•    Decision Making
•    Identifying and Considering Alternatives
•    Analyzing Problems
•    Multi-tasking
 

Additional Information: 
Medical Requirements: This position is safety sensitive, all new hires will be required to complete a pre-employment medical screening that includes a physical, hearing, vision and drug/alcohol test.  
 
Background: Successful clearance of the following is required for this position.  
•    Criminal background check 
•    Reference check 
•    Driving history  
•    Employment history 
•    SSN verification 

Career Path:
 Predecessor Jobs:
•    Municipal Police Dispatcher
 Future Jobs:
•    Supervisor Police Communication Center

Work Conditions
Environment: Office
Shift Work: Yes
On-Call: Yes
Weekend Work: Yes
Travel Required: 0 - 2 Days per Month

Company Overview

Since 1827, Norfolk Southern Corporation (NYSE: NSC) and its predecessor companies have safely moved the goods and materials that drive the U.S. economy. Today, it operates a customer-centric and operations-driven freight transportation network. Committed to furthering sustainability, Norfolk Southern helps its customers avoid 15 million tons of yearly carbon emissions by shipping via rail. Its dedicated team members deliver more than 7 million carloads annually, from agriculture to consumer goods, and is the largest rail shipper of auto products and metals in North America. Norfolk Southern also has the most extensive intermodal network in the eastern U.S., serving a majority of the country's population and manufacturing base, with connections to every major container port on the Atlantic coast as well as the Gulf of Mexico and Great Lakes. Learn more by visiting www.NorfolkSouthern.com.

At Norfolk Southern, we believe in celebrating our individuality. By leveraging the unique backgrounds and viewpoints of our employees, we can create a culture of innovation, respect, and inclusion. We know that employees thrive in a workplace where differing viewpoints, ideas, and experiences are freely shared and valued. As such, we encourage all employees to contribute their distinctive skills and capabilities to our organization.

Equal employment opportunities are available to all applicants regardless of race, color, religion, age, sex, national origin, disability status, genetic information, veteran status, sexual orientation, and gender identity. Together, we power progress.