![NJM Insurance Group](https://assets.careerarc.com/companies/1728/logos/primary_4007_thumb_med.jpg?1472508917)
Description
Start your Professional Career: Licensed Account Representative
Are you a recent graduate?
Are you searching for your first professional role?
Do you have a passion for helping people?
Are you looking for a company that offers you more?
Come talk to NJM Insurance Group!
NJM Insurance has been listed as Forbes Best In State Employer for the fifth consecutive year. We are also honored with being certified by J.D. Power for providing personal lines customers with an exceptional Auto Claims Experience, 6 years in a row.
NJM Offers:
A competitive starting salary, starting at $48,642.
Potential annual bonus incentive worth up to 7.5% of your first year's base salary
Hybrid work schedule once training is completed.
Company paid training and professional Insurance Producer Licensure.
An outstanding benefits package:
401k with a dollar for dollar match up to 8%
Medical Insurance (Blue Cross Blue Shield)
Dental Insurance (Delta Dental)
Vision (Delta Vision/ VSP)
Flexible Spending Account
Discounts on NJM auto insurance
Tuition reimbursement
Life insurance
Plus, additional company discounts for items like travel, service, car rental and more!
The Opportunity
NJM is seeking talented, friendly service orientated professionals to become Licensed Account Representatives in our nationally recognized policy holder support center. As part of your NJM experience, you will receive top-quality paid training to prepare you for this position in personal lines insurance. On our team, you will play an important role in continuing to build upon the long-standing reputation of delivering award winning service to NJM policyholders by assisting them with setting up new policies, and completing policy transactions, as well as general coverage and billing questions.
Responsibilities
Deliver a high-quality customer experience while consulting and counseling customers on NJM's products via inbound calls.
Provide coverage options best suited to accommodate individual needs and administer transactions when necessary.
Demonstrate effective time management to achieve performance goals/targets.
Provide procedurally accurate, effective, and independent response to all new and existing business inquiries related to personal lines insurance.
Requirements
Excellent verbal and written communication skills
Strong computer and navigation skills including proficiency in Microsoft Outlook and Word
Accurate keyboarding skills
Superior listening skills
Strong multi-tasking ability
Prior customer service or contact center experience.
Quiet, distraction-free work area at home for the day you are allotted to work from home.
An associate's or bachelor's degree is desired.
Bilingual skills are valued, but not required.
Personal Lines Authority License is a plus.
DAY SHIFT AVAILABLE:
Monday-Friday 9:45AM - 6:00PM & every Saturday 8:30AM - 4:45PM
1 Weekday & Sundays off
Legal Disclaimer: NJM is proud to be an equal opportunity employer. We are committed to attracting, retaining and promoting a diverse and inclusive workforce that is fully representative of the diversity that exists in the communities in which we do business.
Apply on company website