Technical Advisor Job Listing at Nextracker in Manly, NSW (Job ID NX-466)

Description

Job Description:

The Technical Adviser's goal is to coordinate between the Project Manager and the Customer and assist with the successful construction of NEXTracker products. The TA will facilitate a positive experience with NEXTracker by providing excellent customer service. The TA ensures that NEXTracker's products and field services out-perform customer expectations and are of the highest quality possible. The TA develops customer loyalty by optimizing the product to the Customer's needs and providing great onsite technical support services for the NEXTracker product.

• Responsible for your own safety, and care and shared responsibility for the safety of all co-workers on site. A good understanding of WHS principles and construction site safety is required
• Adherence to all WHS safety regulations and NEXTracker and Customer WHS Policy & Process. Ensures no NEXTracker employee or subcontractor operations proceed without proper safety compliance.
• Provides technical support for NEXTracker customers across Australia, ensuring a best in class customer experience and providing product and systems expertise to the Customer.
• Translate and interpret construction plans, manuals, part number reference lists, technical bulletins, product change notifications and other documents to support construction and installation of NEXTracker products.
• Responsible party for participating in, documenting and reporting safety meetings, together with the PM
• Establish and maintain effective communication channels with PM, and Customer PM, Construction Manager, Site Supervisor, Quality team and other customer staff
• Work with Project Manager to develop accurate construction schedule forecasts and to create daily reports to track construction progress, material deliveries, installation issues, tool issues and others site activity.
• Conduct systematic QA inspections of piling and tracker construction in accordance with QA process, tracking, reporting and closing out all deviations via Construction Deviation Report process.
• Liaise between Customer, PM and Quality teams to report and resolve any NEXTracker product quality issues via NCR and RMA processes.
• Work with the Customer to assess readiness for commissioning via Pre-Commissioning processes, and coordinate Commissioning process with the PM and Commissioning Manager
• Provide guidance and technical support to the NEXTracker personnel, temporary labor and subcontractors on issues concerning mechanical, electrical and construction issues
• Provide guidance and advice to Customers on tool operations, maintenance and servicing, and coordinate tool service and training between Customer and our suppliers

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.