Administrative Director Behavioral Health Job Listing at Montage Health in Monterey, CA (Job ID 4)

Description

Welcome to Montage Health's application process!

Job Description:

Position Overview: The Administrative Director is responsible for the day-to-day operational management and oversight of the mental health treatment system of care, ensuring effective implementation of the organization's strategic goals, quality standards, and patient-centered care model. The Division Director will lead operations across all levels of service delivery for children, adolescents, adults, and families, ensuring efficient, compassionate, and evidence-based practices in mental health treatment.

Key Responsibilities:

Operational Leadership:

• Oversight of daily operations of the hospital's mental health treatment system, leading efforts to improve efficiency, experience and outcomes in our pursuit of high-quality care.
• Ensuring adherence to regulatory requirements and organizational policies.
• Development and implementation of strategic operational plans to improve service delivery across all age groups, with a focus on integrating services across the youth and adult systems.
• Collaborate with the CMHO and senior leadership team to set long-term goals and objectives for the Division.

Program Development & Improvement:

• Establish a streamlined, clear and consistent process to identify unmet programmatic needs from the community and translate into critical or practical opportunities to build new or improve existing programs within the Division.
• Lead the design, implementation and assessment of new clinical and operational programs, ensuring they are effective and sustainable.
• Evaluate existing programs and continuously improve service delivery based on feedback, outcomes data, and best practices.
• Ensure the integration of care across multiple settings, including inpatient, outpatient, residential, and community-based services, and between departments.

Staff Management & Development:

• Directly supervise department Directors and key operational staff, providing mentorship, performance evaluations, and guidance to promote excellence in care delivery.
• Ensure ongoing training and professional development for staff at all levels.
• Foster a collaborative and supportive work environment that prioritizes employee well-being, retention, and satisfaction.
• Oversee strategic planning for addressing critical staffing challenges.

Financial & Resource Management:

• Develop and oversee departmental budgets, ensuring efficient use of resources while maintaining quality care standards.
• Collaborate with finance teams to forecast needs, manage costs, and ensure financial sustainability for all operations.
• Collaborate with CMHO to explore innovative strategic approaches to current contracting and fiscal models of care delivery.
• Identify opportunities for funding and resource optimization to expand services and increase access to care.

Quality Assurance & Compliance:

• Ensure the treatment system meets all federal, state, and local regulatory standards for mental health services.
• Establish and monitor quality assurance processes to assess patient satisfaction, care outcomes, staff engagement and service effectiveness.
• Address any compliance issues or areas of improvement, ensuring the organization maintains a reputation for excellence in care.

Community & Stakeholder Engagement:

• Build and maintain relationships with community partners, stakeholders, and funders to enhance program visibility and effectiveness.
• Represent the organization at key meetings, conferences, and in advocacy efforts related to mental health treatment systems.
• Collaborate with external organizations, including schools, healthcare providers, and social services, to coordinate care and enhance community resources.

Data & Reporting:

• Champion and oversee data collection, analysis, and reporting on the Division's performance, treatment outcomes, and service efficiency.
• Use data to inform decision-making, identify areas for improvement, and guide organizational priorities.

Qualifications:

• Master's degree in Healthcare Administration, Business Administration, Social Work, or a related field required.
• 10 years of experience in healthcare operations management, with at least 2 years in mental health services leadership preferred
• Strong understanding of mental health treatment modalities across the lifespan, including child, adolescent, adult, and family-focused care preferred
• Proven experience managing complex multi-disciplinary teams and leading organizational change.
• Expertise in regulatory compliance, quality assurance, and performance improvement.
• Strong financial acumen and experience managing budgets and resources in a healthcare setting.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to think strategically, solve problems, and make decisions that improve patient care and organizational efficiency.

Personal Attributes:

• Visionary leadership with a passion for innovation in mental health treatment and care.
• Dedication to continuous learning through rigorous collaborative work.
• Fully committed to the dignity and well-being of our patients, their families and one another.
• Empathy and understanding of the challenges faced by individuals and families living with mental health conditions.
• Curiosity, flexibility and humility and a capacity to find joy and humor even amidst adversity.

Equal Opportunity Employer

#LI-CF1

Assigned Work Hours:

Exempt

Position Type: