Job Title: Branch Manager
Location: 953 Lomas Santa Fe Dr
Address Region: Solana Beach
Postal Code: 92075
Who we are: At Mission Federal Credit Union, we're all about people, not profit. When we say, “Your success is our bottom line,” that refers to how we treat our employees as well as our members.
Why work here? Mission Fed offers an awesome company culture, growth opportunities and GREAT benefits for both part-time and full-time employees, including: medical, dental, and vision insurance, 401k match up to 6%, Paid Time Off, 12 paid holidays, company paid life insurance, and much more...
What you'll be doing as a Branch Manager:
Responsible for the development and overall direction of a high performing sales team to include recruiting, hiring, coaching, training, evaluating and meeting with staff regularly. Promotes high morale and teamwork at all times. Uses tools and technology to track, evaluate and report results to sales team and others within the organization.
Provides an open, welcoming retail branch environment with high quality personal service to draw members into the branch and enhance cross-sell opportunities through demonstration and promotion of technology, products and services. Anticipates employees' and members' needs by actively monitoring key member contact points and applying proactive measures to ensure seamless service.
Maintains effective communication regarding policies and procedures, compliance, marketing promotions, economic and financial news. Participates in meetings and task forces, including facilitating a monthly Manager Meeting as assigned. Provides input on all applicable business initiatives. Ensures that all communication emanating from branch is correct in form and content.
Who's qualified to be a Branch Manager
Bachelor's Degree in Business Administration, Marketing, Sales, Communication or a related field is required. Two years of equivalent experience may substitute for every one year of education.
BM I: A minimum of 5 years related work experience in the financial services industry, including: proactive sales, lending (consumer and real estate), new accounts, cash handling and a minimum of 2 years of supervisory experience is required. Demonstrated success in coaching employees for sales in all product lines, and outstanding member service is required.
BM II/III: A minimum of 7 years related work experience in the financial services industry, including: proactive sales, lending (consumer and real estate), new accounts, cash handling and a minimum of 5 years of supervisory experience is required. Demonstrated success in coaching employees for sales in all product lines, and outstanding member service is required.
Software: Microsoft Office Suite and Internet are required. Symitar is preferred.
Your privacy is very important to Mission Federal Credit Union. The California Consumer Privacy Act (“CCPA”) requires Mission Federal Credit Union to inform California residents, including job applicants, of the categories of personal information we collect and the purpose for which the personal information will be used. This job applicant notice and the COVID-19 notice provides the disclosures required by the CCPA and applies to applicants who are subject to the CCPA.
Mission Federal Credit Union is an Equal Opportunity Employer. All applicants will receive consideration without regard to race, sex, color, creed, religion, age, marital status, sexual orientation, national origin, physical or mental disability, veteran status or any other class protected by law.
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