Description
We're a Little Different
Our mission is clear. We bring to life a healing ministry through our compassionate care and exceptional service.
At Mercy, we believe in careers that match the unique gifts of unique individuals – careers that not only make the most of your skills and talents, but also your heart. Join us and discover why Modern Healthcare Magazine named us in its “Top 100 Places to Work.”
Overview:
At Mercy, we believe exceptional care begins with a compassionate team. Our Care Management model is at the heart of delivering high-quality, patient-centered care. We focus on seamless transitions, safe discharges, and collaborative care planning—all while keeping patient well-being and healthcare excellence at the forefront.
As a Care Manager, you'll play a vital role in guiding patients through their hospital journey—from admission to discharge. You'll work closely with physicians, nurses, and other healthcare professionals to ensure every patient receives the right care at the right time. You'll also have the opportunity to support patients with complex or high-risk psychosocial needs, making a meaningful difference in their lives.
What You'll Do:
- Lead and coordinate discharge planning from day one
- Collaborate with a multidisciplinary team to ensure smooth patient transitions
- Support patients with complex needs, offering compassionate and strategic care
- Drive performance through best practices and data-informed decisions
- Uphold Mercy's mission, values, and Service Standards in every interaction
If you're passionate about improving patient outcomes, thrive in a collaborative environment, and want to be part of a team that truly makes a difference—we'd love to meet you.
Qualifications:
Education
Bachelor's Degree of Science in Nursing
Licensure
Current License in the state of employment, required
Experience
2-3 years acute care hospital setting, preferred
Care Management or Utilization Management experience, preferred
Certification/Registration
BLS (CPR) at hire date, Minimum Required, or within 90 days of hire
Certification in Case Management, Preferred
Other Skills & Knowledge
Strong verbal and written communication
Strong assessment, time management, and critical thinking skills
Interacts effectively with a variety of people and situations at all levels of the organization
The assessment, care, and treatment will be consistent with the specific age-related needs of the patient. Including neonatal/infant, child, adolescent, adult, and geriatric adult patients
Knowledge of InterQual or Milliman Care Guidelines preferred
We Offer Great Benefits:
Day-one comprehensive health, vision and dental coverage, PTO, tuition reimbursement and employer-matched retirement funds are just a few of the great benefits offered to eligible co-workers, including those working 32 hours or more per pay period!
We're bringing to life a healing ministry through compassionate care.
At Mercy, our supportive community will be behind you every step of your day, especially the tough ones. You will have opportunities to pioneer new models of care and transform the health care experience through advanced technology and innovative procedures. We're expanding to help our communities grow. Join us and be a part of it all.
What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.
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