Primary Care Assistant-MA Job Listing at Mercy in Bentonville, AR (Job ID JR2276262)

Description

Find your calling at Mercy! Performs acquisition, labeling, transfer, and referral of all required types of specimens for laboratory testing: utilizing accurate, effective, professional, and confidential accepted methodologies as required
Assists with processing of specimens and reports in laboratory specialty areas as required.
Resolves billing issues as required.
Proficiency in basic computer skills, including data entry and word processing.
Excellent customer service skills are essential for interacting with patients and visitors in a courteous and professional manner. Be empathetic, patient-focused, and able to handle inquiries and concerns with tact and diplomacy.

Accuracy and attention to detail are critical in this role, particularly when entering patient information, scheduling appointments, and processing documentation.

Ability to maintain confidentiality and follow privacy policy/procedure. Demonstrating discretion and maintaining patient privacy is paramount in this role.

Adaptable and able to work effectively under pressure, handling unexpected situations with professionalism and composure.

Performs other duties as required Position Details:

Mercy Clinic Primary Care - North Walton Blvd

Monday-Friday, 8am-5pm

Accepting applications for Medical Assistant, EMT/Paramedic, or LPN/RN

This position is a dual-role position, supporting the management of front desk operations and workflows, and working alongside the lab support technician to perform blood draws, process labs, and perform point of care testing.

• Tuition Reimbursement up to $2,000 for continuing education 

• Health/Dental/Vision available after day one 

• Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA 

• Paid parental leave for new parents 

• 401k with employer match 

• Paid PTO for volunteering 

• Competitive salary 

• Future career growth through internal MA Career Ladder!

Workplace Excellence

• Complies with departmental operational policies to meet staffing plan and department needs

• Displays a spirit of cooperation and concern for all patients, fellow staff members, and providers

• Demonstrates initiative to assist the laboratory and support areas where needed

• Participates in continuing education and staff developmental activities

Quality:

• Demonstrates and documents competency in areas of assigned responsibility according to CMS guidelines

• Receives and distributes laboratory reports as required under the direction of lab management

• Communicates and documents essential information according to the established policies and procedures

• Identifies, reports, and engages in opportunities for process improvement

• Complies with all safety regulations and requirements (i.e. chemical hygiene plan, exposure control plan, blood borne pathogens)

Medical Assistant Qualifications:

• Medical Assistant:

  • Education: High School Diploma or GED.

  • Certification: Must obtain BLS certification within 90 days of hire.

  • Preferred Experience: 6 months of clinical healthcare experience, preferably in a primary care office.

• Certified Medical Assistant:

  • Education: High School Diploma or GED.

  • Certification: Must have active Medical Assistant certification/registration (RMA, CCMA, CMA) or EMT/Paramedic is also accepted. Must obtain BLS certification within 90 days of hire.

LPN/RN Qualifications:

Education: Diploma in Practical Nursing or Registered Nurse
Licensure: Active LPN or RN

What Makes You a Good Match for Mercy?
Compassion and professionalism go hand-in-hand with us. Having a positive outlook and a strong sense of advocacy is in perfect step with our mission and vision. We're also collaborative and unafraid to do a little extra to deliver excellent care – that's just part of our commitment. If that sounds like a good fit for you, we encourage you to apply.

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.