Description
Find your calling at Mercy! We're looking for a detail-oriented, customer-focused professional to join our team! In this role, you'll be the first point of contact for patients, providing exceptional service with warmth and professionalism. Responsibilities include greeting and assisting patients, managing scheduling and data entry with accuracy, and handling payments discreetly. Position Details:
Patient Service Representative - Registration/Check-in
Mercy Clinic Ob/Gyn
Qualifications
Education: High school diploma or equivalent.
Preferred Experience: One year of applicable medical office experience.
What We Value:
Outstanding Communication & Customer Service: Clear, professional interactions with empathy and patience.
Attention to Detail: Accurate scheduling, data entry, and cash handling.
Tech-Savvy: Comfortable with office technology; Epic experience is a plus.
Problem-Solving Skills: Ability to stay calm under pressure and resolve issues effectively.
Professionalism: Positive representation of Mercy, confidentiality, and adaptability in a fast-paced environment.
Team Spirit: Collaborative, supportive, and committed to creating a welcoming atmosphere.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): patient service rep, registration, front desk
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