VP Patient Access Job Listing at MedStar Medical Group in Columbia, MD (Job ID req34749)

Description

The Vice President will direct and lead all aspects of patient access operations, financial, programmatic and personnel activities within the revenue cycle department and across the organization. The Vice President is responsible for ensuring a consistent, seamless, and exceptional patient financial experience. This includes designing and implementing the ideal patient financial journey from the front to the back end of the revenue cycle, in accordance with accepted national standards and policies. This leader oversees a team focused on directing operations, budgeting, financial management, human resource management, process improvement and patient financial experience and integrating improvements to achieve performance above industry standards. This role works with a variety of stakeholders including physicians and service line leaders.
Education

• Bachelor's degree required
• Master's degree in relevant field preferred

• 10+ years In healthcare. required
• Including at least seven (7) years in a management role. required
• 15 years of management experience in healthcare, with previous experience in Patient Access. preferred

• Excellent communication and interpersonal skills to include the ability to negotiate and resolve conflicts, and build teams, as well as establish credibility and work effectively in a complex environment.
• Creativity, analytic ability and conceptual skills and vision to refine and improve existing operations and to conceive design and implementation state of the art technical and operational Patient Access Design.
• Ability to operate in high-pressure situations.
• Ability to work collaboratively across entities, teams, and disciplines.
• Broad knowledge of modern healthcare administration practices and principles.
• Ability to function independently and deal with multiple, simultaneous projects.
• Ability to demonstrate a commitment to quality and excellence.
• Ability to delegate and still maintain close managerial and financial oversight.
• Effective leadership abilities including but not limited to implementing change in a positive manner, planning and problem solving, self-starter, willing to try new things, good judgement and ability to act decisively at the right time.
• Ability to interpret, evaluate and communicate policies and procedures as they relate to operations.
• Proficient knowledge of revenue cycle operations, insurance rules, regulations.