
Description
General Summary of Position
We have a full-time opportunity for a Supervisor at our Transfer Center in Lanham, MD. This role will supervise and direct the daily operations of the MedStar Transfer Center staff and/or support staff. Ensures a seamless coordination of all surface and air transport requests made through the MedStar Transfer Center. Provides ongoing support and instruction to the MedStar Transfer Coordinators and Radiology Communications Coordinators.
2 years of communications center experience is required.
This department is open 24 hours a day and coverage for day, evening, and overnight shifts is required. The shifts are typically 12 hours and every other weekend is required.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED equivalent required.
- Specialized and/or advanced clerical, technical or other vocational training in emergency medicine/communications acquired during the first 2 years of job-related training required.
Experience
- 2 years experience in a communications center required.
- 1-2 years Supervisory experience preferred.
Licenses and Certifications
- Current or prior NAACS certification is required at time of hire or within 6 months of employment.
- EMT - Emergency Medical Tech Current or prior registration as an EMT preferred.
Knowledge, Skills, and Abilities
- Excellent verbal and written communication and interpersonal skills including radio and telephone.
- Excellent problem-solving skills preferred.
- Excellent data entry and keyboard skills.
- Proficiency with computer aided dispatch applications and general computer skills.
- Proficiency at spelling and basic mathematics.
This position has a hiring range of $23.19 - $40.61
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