Description
General Summary of Position
MedStar Washington Hospital Center is looking for a full-time Staffing Coordinator Support Services in the Operations Staffing Office. The Staffing Coordinator Support Services performs staffing functions and activities for all Support Services departments in accordance with established policies and procedures. Assists in maintaining accurate staffing levels for Support Services personnel. Responsible for maintaining all edits daily for payroll, scheduling system, and other duties as assigned. Reports to the Staffing Manager Support Services.
Primary Duties
Oversees staffing coordination and placement for all Support Services departments in accordance with WHC staffing principles.
Trouble shoots, and problem solves special staffing issues with the Staffing Manager as necessary.
Inputs, monitors and maintains accurate computerized schedules for staff monthly.
Proactively critiques time schedules checking for accuracies, variances and adherence to staffing matrices and standard staffing ratios.
Maintains all daily schedule changes in scheduling system.
Maintains and confirms census accuracy in scheduling system and distributes census and staffing updates to Support Services departments.
Covers for call outs, obtain extra staff when the need arises.
Keeps Managers and Directors informed of chronic absenteeism, excessive sick time and habitual late offenders.
Maintains systems to record, evaluate, recognize, track and distribute staffing schedules and reports to maintain an efficient staffing system for the hospital. Manages databases and creates complex queries and reports for department and Support Services leadership.
Answers all phone lines as calls come in using proper etiquette.
Communicates with co-workers of pending staff changes or other needed information for the following shift.
Communicates with Managers of schedule deadline and assists them to meet it.
Performs staffing and personnel analyses to determine trends, productivity and to provide statistical support for budget preparation.
Sends notice to all Licensed staff for renewal deadline. Follows up on an as needed basis.
Organizes and directs various projects and activities of the Staffing Office. Ensures that objectives are clearly and concisely documented and are congruent with overall hospital strategic and operational goals. Establishes operational priorities and activities to facilitate and to support organizational success.
Serves as departmental liaison with internal departments and with external vendors.
Manages the collection and disbursement of statistical information related to the department for evaluation, control, and planning.
Assist co-workers with job duties when needed.
Works collaboratively with others to organize, initiate, and coordinate continuous quality improvement activities throughout Support Services.
Qualifications
High School Diploma or GED, Required.
Associate's degree, Preferred.
Minimum of 1 year in a highly busy facility, Required.
Payroll and/or scheduling experience, Preferred.
Excellent organizational skills, interpersonal skills, computer skills, and phone etiquette.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
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