Description
Job Summary:
MedStar Health is looking for an American Sign Language Interpreter to join our team at MedStar Washington Hospital Center!
Breaking Barriers and bridging communication gaps – join our team as a skilled American Sign Language Interpreter! As a staffed American Sign Language Interpreter, you will be responsible for providing medical interpretation and coordinator for Deaf, Hard of Hearing, Deaf with additional Disabilities, non-verbal, neurodivergent ASL users, Deaf Low Vision, and DeafBlind (tactile/pro-tactile) patients and families. Identifying and triaging needs and issues to ensure language access and cultural sensitivity; provides appropriate care for these patients and families in both inpatient and outpatient settings.
Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses". Apply today and learn how MedStar Health can be your next great career move!
Primary Duties:
Provides accurate and unbiased medical interpretations to facilitate and assure culturally appropriate, clear understanding and direct communication between MWHC providers and Deaf, Hard of Hearing, Deaf with additional Disabilities, non-verbal, neurodivergent ASL users, Deaf Low Vision, and DeafBlind [tactile/ pro-tactile] patients and families/support person(s).
Performs a variety of administrative and clerical tasks including, but not limited to answering phones, triaging and dispatching interpreters, entering appointments in the department schedule, scheduling interpreters, collaborating with vendors, collaborating with counterparts in the department, etc.
Provides a cultural interface and assessment of Deaf, Hard of Hearing, Deaf with additional Disabilities, non-verbal, neurodivergent ASL users, Deaf Low Vision, and DeafBlind [tactile/ pro-tactile] patients and families to alert and refer issues and concerns appropriately to management, patient advocates, the medical team or supporting services that may be related to differences in cultural practices, views, or beliefs and that may impact care or place the patient, provider, or institution at risk.
Supports team process for interviewing, screening, selection, and mentoring interns. They will participate in providing internship assessments for the ASL interpreting students.
Works collaboratively with manager to develop systems, interpreter reports, patient profiles, and notes on cases in progress to ensure effective hand-off and continuity of service in the event of absence or uses of vendor interpreter.
Maintains the strict confidentiality of all interpreted conversations, and written documents concerning the patient's medical condition and treatment.
Maintains the highest level of professionalism, correctness, and neutrality in providing language interpretation services to MWHC patients. Adheres to the National Association for the Deaf and the Registry of Interpreters for the Deaf Code of Professional Conduct.
Participates in rotating, after hours on-call program.
Provides training and in-services to hospital staff and departments on Standard Practices and Cultural insights.
Qualifications:
Bachelor's degree required (7-10 years of interpreting with National Certification, preferably medical interpreting may be substituted for the degree requirement).
3-4 years interpreting, preferably medical interpreting.
Certification required:
NIC
CT/CI
BEI-Medical, Advanced, or Masters
NAD IV or V
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
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