Description
General Summary of Position
The Patient Liaison RN is responsible for the coordination of physician referrals and general communication for and between medical surgical, and community-based oncology physicians. Provides direct access to subspecialty services for subspecialty physician consultation, hospital admission. Functions as a physician advocate, facilitating prompt scheduling, rapid transfer and continuing follow up care for patients referred to MedStar Hospitals and Ambulatory Centers. These functions are performed in accordance with all applicable laws and regulations and MedStar Health philosophy, policies, procedures and standards.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- Bachelor's degree Graduate of an accredited School of Nursing required and
- Master's degree in Nursing preferred or
- CONSIDERATION WILL BE GIVEN TO AN APPROPRIATE COMBINATION OF EDUCATION/TRAINING AND EXPERIENCE required
Experience
- 1-2 years 2 years of professional nursing experience required and
- 1-2 years Previous outpatient/community service preferred and
- Experience in a sub-specialty are (e.g. GI, Neurology, Oncology) preferred
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure in Maryland upon Hire required
Knowledge, Skills, and Abilities
- Must have clinical maturity and experience.
- Excellent interpersonal skills.
- Ability to work collaboratively with an interdisciplinary team of health care providers.
- Effective oral and written communication skills are essential.
- Position requires a moderate level of advocacy and problem-solving ability.
- Ability to multitask and organize detailed information.
- Ability to shift priorities quickly and calmly.
- Knowledge of hospital operations essential.
- Knowledge of community resources helpful.
- Ability to work autonomously with limited direct supervision required.
- Knowledge of professional nursing theory and practice to assess, plan implement and evaluate patient care.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
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