Description
Schedule: Monday-Friday, 8:30am-5:00pm
Job Summary:
MedStar Health has an opportunity for a Project Manager to join our team at MedStar Washington Hospital Center. As a Project Manager, you will be responsible for leading, facilitating, and administratively supporting the activities, goals, and initiatives of the Women's and Infants' Services department. Coordinates, executes, and implements projects for the Women's and Infants' Services department. Provides key support and project management functions to leaders, physicians, and associates.
Primary Duties:
Provides guidance and support to plan, implement and coordinate projects with direction from the Senior Director, Department Chair, and Ambulatory Nursing Director. Researches and applies evidence-based and best practice models to guide project planning. Tracks and reports on progress and milestones.
Provides significant support in the preparation of high-quality presentations for internal and external audiences. Create presentations incorporating text, graphics, and other media sources.
Serves as the project owner and manager for outpatient satisfaction surveys, metrics, analysis, and reporting. Maintains dashboards and presentations. Works closely with all stakeholders, including Women's and Infants' leadership, physicians, and administrative staff. Serves as department data subject matter expert. Leads quality improvement departmental initiatives.
Provides support and works with ambulatory practices and hospital departments on regulatory initiatives such as TJC/DOH survey preparation. Maintains current knowledge of standards, rules, and regulations as mandated by regulatory bodies, and provides regulatory updates to leaders and teams as appropriate.
In collaboration with the Revenue Cycle, PUBS and Central Scheduling teams, designs, disseminates, and tracks metrics and develops analytics for quantitative analysis. Responsible for preparation and analysis of Professional/Hospital revenue cycle reports. Supports data management initiatives and owns processes for ongoing data reporting. Point of contact for department requests.
With direction from the Senior Director, coordinates clinician and leader interview schedules, resident activities, and the Physician On-Boarding process, working with key stakeholders to direct the team's priorities and processes.
Responsible for undertaking high level data analysis using advanced statistical software and providing commentary on data reporting results. Evaluates the work groups output, outcomes, reporting, and data analytics and provides feedback to the teams on performance.
Participates in regional and system-wide projects for Ambulatory Services as needed.
With direction from the Senior Director, Department Chair, and Ambulatory Nursing Director, responsible for written communications to leadership and/or physicians regarding operational updates, changes, etc.
Provided administrative support for Department Chair, Senior Director and Ambulatory Nursing Director.
In coordination with Public Affairs & Marketing and other internal departments, manages departmental publications, websites, and marketing requests, including gathering and editing content. Consult with appropriate departmental contacts to gather information and ensure accuracy.
Collaborates with Community Outreach in seeking opportunities for engagement with external organizations to support broad multi-stakeholder initiatives.
Submits/tracks travel & expense reimbursements and capital budget requests. Enters administrative purchase orders and submits departmental invoices for payment.
Performs other duties as assigned.
Qualifications:
Bachelor's degree in a relevant discipline such as Healthcare Administration required.
Master's Degree preferred.
1-2 years progressively more responsible job-related experience in a healthcare or healthcare related setting required.
Must understand project management and be able to utilize project management concepts and tools as appropriate.
Ability to conduct internet research.
Strong writing, communication, and problem-solving skills.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
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