Description
General Summary of Position
Position Summary
MedStar Health is looking for a Metabolic/Bariatric Program Coordinator to join our team at MedStar Georgetown University Hospital.
We are seeking a dynamic, experienced, and compassionate Bariatric Program Coordinator to oversee the day-to-day operations, clinical coordination, and regulatory compliance of our Metabolic and Bariatric Surgery Program. This role is critical to the success and growth of our program and serves as the central liaison between patients, the multidisciplinary clinical team, and accrediting bodies.
The ideal candidate is a licensed Registered Nurse (RN), Licensed Practical Nurse (LPN), or Licensed Clinical Social Worker (LCSW) with a strong background in case management, patient education, and bariatric/metabolic care.
Key Responsibilities
Program Coordination & Patient Navigation
- Coordinate the full continuum of care for bariatric surgery patients from intake through post-operative follow-up.
- Serve as the primary point of contact and advocate for patients, ensuring timely education, scheduling, preoperative clearance, and support.
- Facilitate and track patient progress throughout all program milestones.
- Support pre-op education sessions, group classes, and follow-up visits.
Multidisciplinary Collaboration
- Act as liaison between surgical, nursing, dietetic, behavioral health, and administrative teams to ensure coordinated care delivery.
- Participate in multidisciplinary case reviews and surgical planning meetings.
- Coordinate with insurance specialists for benefit verification and authorization processes.
Quality, Compliance, and Accreditation
- Maintain documentation and data collection systems required for MBSAQIP (Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program) standards.
- Lead program preparation for site surveys, internal audits, and quality improvement initiatives.
- Monitor quality indicators and patient outcomes, identifying opportunities for improvement.
Program Development & Community Engagement
- Assist in program growth strategies, including referral development, physician outreach, and community education.
- Support marketing and awareness efforts in collaboration with the communications team.
- Coordinate support groups and community education sessions for pre- and post-operative patients.
Preferred Qualifications:
- Licensed RN, LPN, or LCSW in Washington, DC.
- Minimum 3 years of clinical experience, preferably in bariatrics, surgery, care coordination, or a related specialty.
- Strong patient education and counseling skills.
- Exceptional organizational, communication, and interpersonal skills.
- Bachelor's or Master's degree in Nursing, Social Work, or a related health science field.
- Prior experience with MBSAQIP standards and survey preparation.
- Certification in Bariatric Nursing (CBN) or similar is highly desirable.
- Experience with electronic medical record (EMR) systems and clinical databases (e.g., EPIC, MBSAQIP registry).
Minimum Qualifications
Education
- Associate's degree or Bachelor's degree preferred
- Consideration will be given to an appropriate combination of education/training and experience.
Experience
- 2 years of medical/clinical office and/or administrative experience required
- Ability to perform in a high-pressure environment, previous experience with computerized scheduling systems, and supervisory experience preferred
Licenses and Certifications
- Licensed or registered healthcare professional in the state or district where the position is located
Knowledge, Skills, and Abilities
- Excellent interpersonal and communication skills to facilitate and achieve operational goals and effectively resolve problems under stress.
- Good computer skills, particularly with computerized scheduling systems.
- Ability to work in team atmosphere to assure maximum use of efficient systems operations.
- Must possess good mathematical skills.
- Must have ability to plan, organize, and prioritize multiple tasks.
- Ability to deal effectively and professionally with a variety of individuals.
This position has a hiring range of $23.19 - $40.61
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