Description
General Summary of Position
Location: Harbor Hospital
Status: Full-time, 40-hours per week
Schedule: Monday-Friday, 3:00pm-11:00pm
Works with care team, patients, and families to ensure patient personal needs are being met. Provide support to patients and families as well as care team members ensuring patients and families are informed, involved, and positively impact the overall patient experience. Facilitate communication as appropriate and provide a pro-active approach to patient and family concerns as appropriate. This individual has demonstrated customer service skills and knowledge, has excellent communication skills, and is able to work in a collaborative manner with ancillary team members, clinicians, and leaders.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED required
Experience
- 3-4 years related customer experience required
- One year of relevant professional-level work experience may be substituted for one year of required education.
Licenses and Certifications
- CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and
- Additional unit/specialty certifications may vary by department or business unit.
Knowledge, Skills, and Abilities
- Verbal and written communication skills.
- Computer skills preferred.
This position has a hiring range of $23.19 - $40.61
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