
Description
General Summary of Position
Under the direct supervision of the Director of Food and Nutrition Services and advisory supervision of the Clinical Dieticians, the operations supervisor supervises and coordinates daily activities of the Food and Nutrition Services employees preparing and delivering food for hospital patients, staff and visitors, following set policies and procedures and regulatory agency standards. Directs and supervises the preparing and serving of food. Must be able to make decisions in the absence of the Director and solve problems. Provides orientation, in service, and OJT education to all Food and Nutrition Services personnel. Functions as a member of the Food and Nutrition Services Department management team.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- High School Diploma or GED required
Experience
- 1-2 years 2 years of food service experience required and
- 1-2 years 1 year of supervisory experience preferred
Licenses and Certifications
- SAFE Serve Certification Serv-Safe Certification. within 90 Days required
Knowledge, Skills, and Abilities
- Ability to comprehend and follow the policies and procedures for MedStar Southern Maryland Hospital Center.
- Ability to read, write and speak or communicate in English to successfully accomplish the essential duties of the position.
- Ability to demonstrate ethical behavior that supports the hospital's mission, values and commitment to compliance with all federal, state and regulatory laws. Inspires trust and exhibits honesty and integrity within the scope of daily activities.
- Exhibits professionalism, courtesy and excellent customer service, while interacting with patients, guests and co-workers.
- Ability to work effectively with people from a variety of culturally diverse backgrounds.
- Ability to maintain patient confidentiality.
- Must be able to make decisions in the absence of the Director and solve problems.
- Must be able to provide orientation, in-service, and on the job education to all Food and Nutrition Services personnel.
- Ability to function as a member of the Food and Nutrition Services Department management team.
- Maintains all required documentation including but not limited to: temperature logs, sanitation assignments, work assignments, break assignments, etc. up to date at all times.
- Maintains effective communication skills with food service staff, other departments, members of administration team, and the public in general.
- Maintains good attendance record.
- Able to function under stress when dealing with difficult customers.
- Avoids loud speaking, shouting, screaming, and horseplay when serving customers.
- Maintains a customer friendly and professional attitude when dealing with customers.
- Avoids showing personal conflicts and remembers to smile when dealing with customers.
This position has a hiring range of $20.17 - $35.04
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