
Description
General Summary of Position
The Director of Authorization and Pre-Certification for Surgical, Diagnostic, and Infusion Services is responsible for the strategic leadership and operational oversight of pre-service authorization and pre-certification for all scheduled procedures across hospital and ambulatory locations. This includes surgical cases, diagnostic imaging, infusion therapy, and other non-surgical outpatient services. The Director ensures timely and accurate completion of prior authorizations to prevent denials, reduce financial risk, and ensure seamless patient access. This role oversees cross-functional collaboration with scheduling, clinical, and financial clearance teams, and leads process improvements, automation initiatives, and compliance monitoring across all modalities requiring pre-approval.
Primary Duties and Responsibilities
Minimum Qualifications
Education
- Bachelor's degree Healthcare Administration, Business, Nursing required
- Master's degree Healthcare Administration, Business, Nursing preferred
- One year of relevant education may be substituted for one year of required work experience.
Experience
- 8-10 years Hospital revenue cycle or patient access operations required and
- 5-7 years Managing prior authorization and pre-certification for surgical and non surgical services including diagnostic and infusion required and
- 5-7 years Demonstrated success in managing high-volume pre-service operations in a multi-facility health system required or
- 10+ years Bachelor's Degree requirement may be substituted with relevant experience, including at least 5 years in a leadership role within pre-service, financial clearance, or revenue cylce operations required or
- 3-4 years Master's Degree may be offset by extensive leadership experience, performance improvement work in a hospital system. preferred
- One year of relevant professional-level work experience may be substituted for one year of required education.
Licenses and Certifications
- CHAM - Certified Healthcare Access Manager within 1 Year preferred
- Cert Revenue Cycle Rep - CRCR within 1 Year preferred
- Epic Authorization Module Certification preferred
- Lean Six Sigma or PMP preferred
Knowledge, Skills, and Abilities
- Deep knowledge of payer authorization requirements for surgical, imaging, and infusion services.
- Strong leadership, communication, and change management skills.
- Experience with Epic, MedConnect, IDX, or other EHR and payer portals, and authorization platforms.
- Proficiency in analyzing trends, KPIs, and denial data to drive improvements.
This position has a hiring range of $111,779 - $212,513
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