Description
General Summary of Position
MedStar Union Memorial Hospital is looking for an Administrative Assistant in the Operating Room department. This position is full-time, Monday – Friday from 12:00PM – 8:00PM.
The Administrative Assistant performs diversified administrative duties such as typing, dictation, filing, and interfacing with appropriate staff and the public. Provides assistance in the day-to-day administration of designated area.
Primary Duties
Provides assistance in the day-today administration of the department and coordinates special projects as assigned.
Answers telephones, routes callers, takes messages, and provides routine information to callers. Responds to general inquiries concerning the activities and operation of the department. Communicates information to appropriate parties on a timely basis.
Contributes to the achievement of established department goals and objectives and adheres to department policies, procedures, quality standards, and safety standards. Complies with governmental and accreditation regulations.
Maintains accurate record keeping and filing systems to ensure timely retrieval of information. Develops effective systems for data collection, retrieval, reporting, and analysis.
Opens and routes incoming mail; distributes correspondence and other material to department staff.
Orders and maintains inventory of supplies and assists in the care and maintenance of equipment. Monitors purchasing requisitions. Acts as a liaison with vendors and negotiates and resolves problems and issues. Recommends equipment replacement as needed and researches replacement options.
Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
Participates in multi-disciplinary quality and service improvement teams.
Maintains personnel records, prepares, and submits personnel forms. Maintains accurate information on associate transaction forms. Monitors professional licenses if applicable. May be responsible for ensuring that appropriate orientation, instruction and training are available to staff through such continuing educational efforts as in-service education and external training. May assist in performance management process.
Processes departmental payroll and associated recordkeeping.
Provides data entry support as needed. Enters data into various software programs and department systems.
Arranges meetings, conferences and seminars. Schedules interviews and appointments, completes travel arrangements, and maintains an administrative calendar. Prepares agenda, minutes, and memoranda materials for professional staff for business meetings. Coordinates and oversees arrangements related to division seminars and special meetings including refreshments, name tags. May oversee coordination of conference speakers, room reservations, and audiovisual materials for regular division conferences.
Schedules supervisor's appointments; maintains and updates supervisor's daily calendar.
Takes and transcribes dictation of a highly confidential nature. Composes letters and memoranda from dictation, verbal direction, or knowledge of hospital policy or procedures.
Types memoranda, policies, committee minutes, manuals, letters, forms, procedures, and other documents as directed. Initiates other documents and correspondence as appropriate. Ensures that necessary background material is attached.
Collects, analyzes, and reports on departmental statistics regarding efficiency and effectiveness of service delivery. Gathers data from departmental records. Researches topics as applicable. Prepares, completes, and processes reports, records bills, and related items. Assists in the preparation of administrative reports, statements, rosters, and related documents as needed.
May verify expenses, prepare voucher checks for reimbursement, and submit financial reports. May reconcile bills and process check requests for payment for services rendered, and investigate and oversee billing practices to ensure accuracy of payments. May assist with budget preparation and variance monitoring.
Qualifications
High School Diploma or GED or equivalent, Required.
Knowledge of medical terminology, Required.
Business courses or administrative/secretarial training, Preferred.
2 years clerical/office experience, Required.
Medical office, hospital or ambulatory care setting, Preferred.
Transcription skills.
Working knowledge of word, spreadsheet, and presentation software applications in a Windows environment.
Strong verbal and written communication skills.
Why MedStar Health?
At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered. We live up to this promise through:
- Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
- Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
- Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
- More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.
About MedStar Health
MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.
MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations. MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws. If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.
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