Team Lead Home Care Job Listing at MedStar Health in Washington, DC (Job ID 156884)

Description

About the Job

General Summary of Position

MedStar Health is looking for a Team Lead Home Care to join our team at MedStar Home Care!

The Team Lead is responsible for facilitating physician-ordered home health care arrangements and supporting staff in the coordination of services. This role serves as a key liaison between the agency and hospital case management teams, department managers, and directors, fostering strong working relationships to ensure smooth transitions of care.  Under the direction of leadership, the Team Lead promotes consistency by enforcing standardized care coordination practices across the team. They provide hands-on training, monitor staff productivity and quality, and coach team members to enhance performance and service delivery.  The Team Lead supports efforts to increase hospital referrals by assisting with in-services, homecare displays, and participation in hospital meetings and outreach activities. They maintain a high level of customer service at all times and act as a resource for both internal staff and external partners. Additionally, the Team Lead provides referral assistance and departmental coverage as needed, stepping in for the Manager, Supervisor, or other Team Leads to ensure continuity of operations and support.

MedStar Health is a great place to work and grow your career. We provide a supportive and inclusive work environment, comprehensive health and wellness benefits, generous paid time off, tuition assistance, retirement plans, and many other benefits focused on your wellbeing.

Primary Duties:  

• Achieves or exceeds MHHC/MHHI admission goals through active referral development, managing an average of 40 referrals per month, identifying new referral opportunities, assisting with MedStar site coverage, and collaborating with leadership to ensure effective resource allocation.
• Leads and supports the Clinical Consultant Team by coordinating daily referral activities, contributing to performance evaluations, managing time-off calendars and weekly reporting, assisting with complex cases, and ensuring appropriate coverage and regional planning.
• Assesses physician and referral source educational needs, develops and delivers in-service presentations, supports team education initiatives, and provides orientation, onboarding, and site-specific training for new Clinical Consultants.
• Partners with management and Human Resources to recruit, interview, and onboard Clinical Consultants while fostering strong relationships with physicians, referral partners, and internal departments to support coordinated care delivery.
• Participates in multidisciplinary quality and service improvement initiatives, represents the department in meetings, committees, and community outreach efforts, and supports ongoing professional development and organizational goals.

Qualifications: 

• Bachelor's degree (Required)
• 1-2 years Experience in social work, in a hospital setting (Preferred)
• 1-2 years Experience home care experience (Preferred)

License/Certifications:

• RN - Registered Nurse - State Licensure and/or Compact State Licensure in the District of Columbia, Maryland or Virginia or any combination as required based on work location{s} –Upon Hire (Required), OR
• APTA - Physical Therapy in the District of Columbia, Maryland, or Virginia, or any combination as required based on work location{s} –Upon Hire (Required), OR
• AOTA - Occupational Therapy in the District of Columbia, Maryland, or Virginia, or any combination as required based on work location{s} –Upon Hire (Required), OR
• LMSW - Licensed Medical Social Worker - State Licensure in the District of Columbia, Maryland, or Virginia, or any combination as required based on work location{s} –Upon Hire