Matrix Medical Network Job - 39221414 | CareerArc
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Company: Matrix Medical Network
Location: Scottsdale, AZ
Career Level: Associate
Industries: Healthcare, Pharmaceutical, Biotech


Production Operations Data Analyst (Remote)


Matrix, in partnership with its expert clinical advisory panel, offers customizable solutions across four distinct lines of business via in-home visits, telehealth, on-site support at medical facilities and businesses, and Mobile Health Clinics:

  • Matrix Clinical Solutions helps keep workers healthy and businesses run productively by designing custom workplace health solutions and providing testing, tracing, and clinical care solutions. Matrix also offers a safety verified certification program developed in collaboration with the Cleveland Clinic.
  • Matrix Clinical Care helps seniors and other at-risk individuals enjoy a better quality of care, experience better health outcomes, and identify chronic conditions that may otherwise go undiagnosed.
  • Matrix Clinical Trials provides rapid and scalable decentralized trial solutions to reach broad and diverse trial participant populations and improve the patient experience. Matrix adheres to the highest standards in quality, compliance, and data collection to accelerate trial completion timelines and support trial partners.
  • Matrix Clinical Labs is a CLIA-certified and CAP-accredited laboratory that provides state-of-the-art diagnostic services and clinical testing support.

Matrix Medical Network IT delivers capabilities using cutting edge technologies to support all these lines of business, including Mobile Tablet, Geo-spatial Analysis, Business Intelligence and Custom Business solutions.

At Matrix, you will have endless opportunities to positively impact the communities in which we work and to affect the lives of health plan members who we serve. 


What we offer:

  • A chance to work with great people on exciting projects
  • Make a difference by taking the time doing the work that saves lives that have positive and direct impact on the wellbeing of others
  • The opportunity to work with a progressive company, who wants to make a difference



Must Haves


  • Bachelor's degree required. 
  • 3 years progressive experience in database or technical development related to production planning/forecasting, capacity management, material control of scheduling function in a field service environment or similar equivalent
  • Strong financial/analytical skills, with an aptitude for understanding business environment and translating business requirements to technical solutions.
  • Proficiency with MS Office Suite, (including Word, Outlook, PowerPoint, and Excel).
  • Must possess an advanced technical background, with Tableau, MS SQL, and other reporting or analytic software tools. Other statistical software knowledge a plus.
  • Minimum of 2 years experience and advanced proficiency of Microsoft SQL Server Management Studio
  • Strong communication skills (both written and verbal), ability to work across departmental lines and be an active participant in cross functional teams.
  • Advanced ability in math and computer skills
  • Must possess the ability to handle multiple assignments and meet established deadlines,
  • Ability to handle multiple tasks with high attention to detail, as well as perform duties under minimal supervision is a must.


Our Culture:

  • We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
  • We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
  • We encourage and celebrate collaboration.
  • We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.


Matrix Medical Network is proud to be an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.


Primary Location: Remote or Scottsdale, AZ 85258. 

Job: Information Technology - Planning and Business Operations - Production Operations Data Analyst

Full Job Level: Full time salaried

Travel Requirements: Ocassional travel may be required




About the Position:


Type: Full Time Regular

Location: Remote or Matrix Medical Network Corporate Office 9201 E Mountain View Road, Suite 220, Scottsdale, AZ 85258

Hours: Days and Occasional Weekends 

Salary Range: 60,000 to 80,000 a year

Benefits Offered to include: Medical, Dental, Vision, PTO and holiday pay, 401K with company matching, voluntary life insurance, short term disability, long term disability, health savings account, flexible spending accounts.


What to Expect:

The Production Operations Data Analyst reports directly to the Director, Planning & Business Operations and is responsible for maintenance of client membership, targeting, and outreach settings and configurations; as well as analysis and reporting to support business targets and objectives.  This position will be responsible for supporting the overall data structure and content for the Planning & Business Operations department. 

Production Operations Data Analyst role requires a technically capable, hands-on individual working in the membership data used to plan the operations of the business.  This position requires progressive experience and responsibilities in a technical environment, as well as solid understanding of production and logistical processes and strong analytical skills.




  • Maintain membership and operational tools that can be used across the department.
  • Partner with key stakeholders to determine client targeting requirements and implement them effectively
  • Ensure that all required membership settings and intervals are set upon membership delivery
  • Produce thoughtful analysis on membership data, providing insights and making recommendations for effective outreach strategy
  • Create and maintain technical documentation and provide recommendations for improvements
  • Support Member Engagement Outreach initiatives – Physical Mail, Email, Dialing Campaigns.
  • Must be able to identify any potential membership and data challenges that may derail production schedules and work with the team to immediately drive action to find solutions
  • Generate membership and production Ad hoc reports for internal and external stake holders
  • Automate reporting and tracking tools using SQL and Tableau.
  • Gives work direction, resolves problems, prepares schedules, and sets deadlines to ensure timely delivery of work 
  • Assumes and performs other duties and responsibilities, as assigned.

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