Technical Program Manager II Job Listing at Mastercard in Pune, MH (Job ID R-248540)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Technical Program Manager II Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Employee Digital Experience team is looking for a Technical Program Manager II to drive our customer experience strategy forward by consistently innovating and problem-solving. The Employee Digital Experience team is responsible for supporting technologies used by employees, including Microsoft, CITRIX, Desktop, Voice, Mobile, Multimedia, and Office Moves. The ideal candidate is passionate about the customer experience journey, highly motivated, intellectually curious, analytical, and possesses an entrepreneurial proactive mindset. We are looking for an agile and resilient Technical Program Manager to lead complex projects in a dynamic, fast-paced environment. The Technical Program Manager will be responsible for driving internal or cross-functional teams, ensuring seamless project execution, and delivering results under changing circumstances. This is an opportunity to work on a diverse range of projects and make a significant impact on the organization's success.

Role & Responsibilities

As a Technical Program Manager Analyst II at Mastercard, you are expected to perform the following responsibilities:



Manage the planning, execution, and delivery of projects for the Office Moves & Expansions and Multimedia teams using tailored project management approaches.

Oversee the end-to-end delivery of engineering tasks by monitoring progress, managing dependencies, and removing blockers.

Partner closely with internal stakeholders and communicate project status updates.

Work with global cross-functional teams across time zones.

Work in partnership with engineering managers to secure resources, define project scope, set priorities, and establish milestones.

The ideal candidate should be proficient and precise in both written and verbal communication. This entails the ability to explain technical issues succinctly and clearly.

Demonstrate strong critical thinking skills to analyze complex problems and develop innovative solutions.

Present data in a clear and compelling manner to support decision-making and strategic planning.

All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values of Create Value, Grow Together, and Move Fast.

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Qualifications

Undergraduate degree in business or systems management.

3 years of project management experience leading infrastructure and/or multimedia projects within a technology organization.

Ability to work independently identifying risks and developing mitigation strategies.

Ability to perform multiple tasks with multiple projects in a fast-paced deadline driven environment.

Experience managing internal stakeholders.

Advanced Proficiency in Microsoft Excel, Word, and PowerPoint

Project management certifications such as CAPM, PMP, Scrum is a plus but not required.

Experience with Tableau, Domo, Power BI or other comparable business intelligence tools is a plus, but not required.

Knowledge of Project Management tools, such as Rally, Jira, Planner, Monday, AHA.

Ability to communicate effectively in English, and local office language (if applicable).

Ability to work European hours approximately 20-30% as needed.



Corporate Security Responsibility

Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:



Abide by Mastercard's security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.



NOTE: Candidates go through a thorough screening an

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website