Description
Our Purpose
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Title and Summary
Technical Program Manager II Overview• 1 Works across teams to organize and accelerate delivery, ensuring all teams are delivering in a coordinated manner 2
• Tracks and manages manifest definitions, release integration, timing, scope and delivery
• 3 Provides ongoing updates (with data) on the state of delivery
4 Proactively manages all dependencies, ensuring all outputs are production ready at launch
Role
• Decomposes problems into coherent units of work (ideation/conceptualization to execution). Organizes for optimal delivery. Negotiates priorities, facilitates progress, identifies blockers, raises visibility of issues to manager
• Secures resources, scopes efforts, outlines priorities and establishes delivery milestones
• Plans, executes, and delivers projects from inception to completion related to a known technology, product, or program. Descrivbes and maintains the integrated plan that accounts for internal/external dependencies, differing delivery approaches, numerous constraints, and contingency for unplanned delays
• Proactively manages the end-to-end delivery of engineering work through the organization and all dependent organizations, reporting out progress, ensuring dependencies are covered, overseeing the gaps between teams, processes, and systems, while removing all blocking issues leading to a successful delivery. Figure out the sequencing of the work so that engineering execution can be optimized
• Works across teams. Actively manages dependencies and drives partner to meet program goals. May influence vendors and external partners.
• Gets shared understanding and buy in for solution by describing what is being done and why it is impactful to Mastercard and our customers. Utilizes communications as a preventive control. Puts the right people in the room or on thread and give them the right data to drive decisions. Runs effective meetings. Builds consensus and documents decisions. Communications do not require interpretation/follow-up clarifications to understand.
• Has experience in and understands industry technologies. Understands their program, product, or Technology domain. Sufficient depth/credibility to be effective with teams they work with. Can competently represent team's services to stakeholders and other teams. May need to bring developers or SMEs to meetings to talk details.
• Program strategy defined. Get guidance from peers and/or your manager as you ramp into the space and build your technical and domain expertise. Delivers independently but will occasionally seek direction from peers/managers
• Optimizes previously defined approaches for a team or limited area. Can demonstrate improvements using data. Utilizes department mechanisms (i.e. retrospectives, staff meetings, status meetings) to describe and drive continuous improvements. In the US, Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. If you require accommodations or assistance to complete the online application process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges
O'Fallon, Missouri: $75,000 - $125,000 USDApply on company website