Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior/Managing Consultant, Services Business Development The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business Test & Learn experimentation, and data-driven information and risk management services.A fast growing area with the Services Business Development team relates to how we engage our non-Issuer clients. This team covers retail and commercial clients, digital partners, data partnerships and government relations. The business with these clients has been growing rapidly and we are looking to grow the team to meeting the demand. This role will allow significant interaction across the team and across wider Mastercard.
Role
• Generate and maintain Data & Services revenue opportunities with strategically important regional and global Digital Partners, eCommerce players and Media and Telco players across Asia Pacific
• You will be looking both to sell directly to these key partners as well as driving sales based on a distributed reseller model
• Foster strong relationships with key client executives, as well as internally with key Mastercard stakeholders that tie directly to ROI, and are built on a foundation of trust and value creation, This will include driving relations with the Digital team, the Divisional Account Teams, as well as internally within Mastercard
• Support the development of creative business solutions for this client base, across the Data & Services business, including insights, analytics, Test & Learn, loyalty, managed services and consulting services
• Manage sales pipeline, advancing early stage opportunities to approvals and signature, with continued engagement post sales, e.g., project delivery
• Proactively identify customer risk and opportunity signals; develop comprehensive strategies to combat and/or limit erosion
• You will be responsible for sales and gross revenue, including platform and recurring revenue optimization, working hand in glove with delivery capabilities on engagement quality and exploring opportunities for up-sell, add-on, cross-sell, etc.
All About You
• Working experience with financial institutions, including payments
• Strategically focused and solution oriented with proven history of dedicated, high-energy, patient, and customer-centric behavior
• Understanding of both the digital ecosystem and eCommerce and telco would be an advantage
• Knowledge of how to leverage systems and networks within Mastercard to drive outcomes will be helpful
• Leverage and synthesize data to analyze business challenges and opportunities
• Embrace a high performance culture and embody a “can-do” attitude
• Balance working autonomously and seeking direction when required within a complex environment
• Strong communication and presentation skills and an ability to establish credibility with executives in both potential digital clients and with Mastercard executives
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Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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