Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Risk Management-1 Job DescriptionOverview
The primary responsibility of the Manager, Risk Management is to provide support to the Mastercard Customer Risk Management (CRM) team, including its risk managers and senior leaders to help manage Mastercard's CRM function globally by being the team's liaison for new initiatives (e.g., products, services, acquisitions) which may impact Mastercard's risk exposure at a global level.
Mastercard has approximately $77B in credit exposure to financial institutions and other counterparties worldwide, placing the CRM's role as a key part of its evolving and quickly growing business model, with new services, products and acquisitions taking a critical role in the company's expansion. The magnitude and strategic nature of this exposure necessitates periodic engagement with senior management, Mastercard's sales, franchise, and product organizations as well as our customers (issuers, acquirers, etc.). This provides great opportunities to learn and grow your career within Mastercard.
Role
The primary responsibility is to support the CRM team to ensure customer risk is appropriately assessed, managed, and mitigated in accordance with Mastercard's policies & procedures and risk appetite framework. This includes, but is not limited to:
• Participate in the global product review process, being CRM's liaison for new services, products and M&A activity which may impact CRM at a global level.
• Be responsible to follow projects through, ensuring that credit risk is taken into consideration and is top of mind for the business teams.
• Set up the framework for the CRM team to incorporate such new initiatives to the team's BAU routine.
• Certify a smooth transition to the CRM team BAU process once new initiatives become live.
• Cooperate with regional leads (CRM VPs) to ensure both global and regional initiatives are well mapped and accounted for.
• Project manage/coordinate with relevant teams on controls and enhancements necessary to accommodate new initiatives within CRM's risk standards and Mastercard's risk appetite.
• Participate in various process improvement initiatives and sharing best practices.
• Propose Policy and Procedures updates based on feedback collected from new global initiatives.
The role will require strong credit risk background, a good understanding of Mastercard's business model, systems and tools and usage of various data sources relevant for the customer risk management function.
All About You
• Postgraduate degree in business, economics, econometrics or equivalent.
• Experience in leading complex projects with multiple stakeholders.
• Experience in credit risk assessment and financial statements analysis; experience in / knowledge of the banking sector.
• Accuracy, self-drive, accountability and sense of urgency.
• Outstanding written and verbal English communication skills.
• Advanced Excel, Word, and PowerPoint user.
• Positive attitude, strong work-ethic, and good sense of humor.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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