Manager, Product Management Job Listing at Mastercard in Toronto, ON (Job ID R-249032-Toronto, Canada, M4W3E2)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management Our Purpose:
We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, Mastercard innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Overview:
Mastercard Security Solutions develops and delivers world-class security products and services for Mastercard customers across the globe. As part of this organization, the Identity Solutions team leads the development and delivery of solutions that provide data, insights, and risk scores to prevent fraud and improve consumer experience across digital accounts and payments.

We're seeking a collaborative and results-oriented product manager who will drive cross-functional efforts to bring products from concept to market-validated solution. If you are intellectually curious, data-driven, and passionate about making the digital economy more seamless and secure – we want to hear from you!

In this role you will:
• Develop and drive a product roadmap and manage the delivery of ongoing enhancements leveraging product management best practices and Mastercard frameworks.
• Gain a deep understanding of customer and end-user needs and embed the voice of customer across the product development lifecycle.
• Lead and leverage market analysis to inform product positioning and go-to-market programs.
• Make complex, technical information easy to understand for internal partners, stakeholders, and market-facing teams.
• Partner with Engineering and Data Science teams to ensure our products function as intended and are enhanced with scale in mind.
• Work closely with go-to-market, business development, and product marketing teams to ensure product value propositions are clearly articulated and well understood.
• Collaborate closely with technical counterparts to ensure product and project success.
• Identifies and addresses any barriers or obstacles to deliver capabilities on time and budget.
• Act as a champion for the product portfolio and customer base within Mastercard and in market-facing engagements.
• Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiences.

All About You:
• Business experience in product management, ideally with direct experience in financial services, fintechs, and/or fraud, risk, KYC, and digital identity verification workflows.
• Ideally hands-on experience developing and influencing product development, roadmaps, and delivery models
• Demonstrated success building relationships and driving results across global, multi-region, and remote project teams
• Experience prioritizing product features and capabilities based on user value and business impact
• Collaborate closely with technology team, marketing, regional support, and other stakeholders
• Demonstrated thought leadership, product expertise, and commitment to product management best practices.
• Strong project management and cross-functional collaboration skills
• Strong track record of managing internal and external stakeholders and excels at developing and maintaining meaningful working relationships in a matrixed environment.
• Desire to learn new concepts quickly and maintain continuous curiosity about digital commerce and consumer experience trends.
• Excellent communication skills, both written and verbal. Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Pay Ranges

Vancouver, Canada: $108,000 - $173,000 CAD

 Apply on company website