Company: Mastercard
Location: Waterloo, Wallonia, Belgium
Career Level: Mid-Senior Level
Industries: Banking, Insurance, Financial Services
Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager Business Development Corporate Travel Partners Mastercard Corporate Travel Solutions enable Corporate Clients and Travel Management Companies (TMCs) to pay travel suppliers for business trips within the corporation ecosystems. Corporate Travel solutions simplify the overall business travel experience enabling centralized payment anywhere, offering card holder services (Travel Managers and Travel Management Companies), facilitating expense management and data reconciliation for the corporate accounting teams.The Corporate Solutions Partnership Team Europe is looking for an individual who will drive business development initiatives by proactively engaging with Travel Management Companies (TMCs) and Vendors to onboard them as data sources, negotiate and sign referral agreements, and discover B2B Payment opportunities.
This role is a business development ‘hunter' role which involves active outreach to TMC pipeline prospects, while collaborating with internal teams to ensure solution specifications, negotiation and implementation initiatives, and clearly defined data flows as part of the partnership.
Responsibilities
Develop Opportunities:
Business development: Manage and deliver on defined pipeline of TMCs and Vendor companies with aim to sign new partnerships and grow Mastercard commercial card volumes
Drive Strategic Sales Initiatives: Proactively approach TMCs and Vendors (Hotel Chains, PSP, Car Rental Companies, etc.) to negotiate and onboard them as partners
Optimize Data Quality: Negotiate with TMCs, Vendors, and their acquirers/PSP to include unique match keys in the clearing data if necessary.
Forge Strategic Partnerships: Negotiate and sign Referral Agreements to receive qualified leads of Corporate Clients interested in Mastercard Corporate Travel Solutions.
Identify and capitalize on B2B Opportunities: Discover B2B opportunities for TMCs payout to suppliers, such as Airlines, Hotels, and Car Rental Companies.
Manage Complex Projects: Manage complex initiatives to ensure overall success, including scope, resourcing, and timely quality deliverables that meet stated goals.
Point of Reference:
Serve as a Key Contact: Serve as prioritization and escalation contact across negotiation and implementation initiatives and primary point of contact with the regions for any initiative related to the partners.
Facilitate Collaborative Meetings: Host product experience design meetings, workshops and reviews, participate in sessions with partners including clients, and create opportunities for team-wide collaboration.
Bridge: Become the escalation contact for Product and Solutions when issues arise in the data flow with the partner TMC or Vendor.
Provide Strategic Updates: Provide regular updates to the Global and European Regional Product Teams.
Account Development:
Enhance Partner Relationships: Explore new opportunities to create stickiness with TMCs and Vendors to benchmark between different CNPF solutions.
Ensure Data Process Integrity: Ensure the existing data process is working correctly, making improvements as necessary.
Implement Referral Agreements: Ensure the referral agreement is working correctly, engaging with different regions to implement the deal.
Drive Data Process Improvements: Engage with the Global and European Regional Product Team to discuss enhanced data process improvements.
Skills
Business development hunter with sole contributor track record of successfully delivering on target
Experience and understanding of Corporate Travel Products, such as Corporate Card, Central Billing Accounts/Lodge Account, and Virtual Card Solution.
Understand the authorization, clearing, and enhanced data process to ensure a smooth implementation process.
Ability to think out of the box, challenge the status quo, and discover new opportunities with existing and new partners.
Ability to create process flows and negotiate the implementation involving multiple stakeholders.
Product management and consultative selling
Communication skills and partnerships with stakeholders
Decision-making and leadership skills, including presentation to clients
Innovation mindset and market-driven analysis to build the best offering
Ability to execute on strategic direction and coordinate with team members and regions
Experience in B2B payments
Experience in the Business Travel Industry
Experience working with multiple projects and negotiations simultaneously
Education/Experience
Management of people and projects required
5+ years of experience as sole contributor in Business Development role within Travel
5+ years of experience in the Travel Payment Industry
Degree in Product Management and Marketing, Solution Sales, or relevant fields
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
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