
Description
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Administration (Communication and Engagement) Overview:The Global Business Solutions Center (GBSC) is looking for a manager to drive communications and engagement with our programs, services, and technology. You will interact with employees from all Mastercard functions and locations. The ideal candidate has:
• An ability to facilitate change with elegant design and crisp communications
• Experience developing and executing communication plans for transformation projects
• A passion for branding and storytelling
Role:
• Develop and execute a change management plan for a large-scale, multi-year, global finance modernization project
• Facilitate working sessions and meetings with senior project leaders and stakeholders to inform the change management plan and execution
• Establish and manage change champion networks to represent various personas impacted by projects
• Develop clear and concise internal communications, such as executive presentations, infographics, newsletters, videos, email announcements, and webinars to tell compelling stories and drive change
• Provide messaging and logistical support for internal communications events, such as town halls, fireside chats, and panel discussions
• Collaborate with colleagues to elevate deliverables
All About You:
• Experienced communication professional with the ability to translate complex information into clear and relatable stories that inspire change through thoughtful design
• Strong executive presence with the ability to work collaboratively and deliver results in a fast-paced, dynamic, and global work environment
• Ability to develop and maintain high quality relationships across leadership levels
• Highly skilled at building change plans, communication plans, and presentations
• Strong graphic design and visual communications skills
• Strict attention to detail and enthusiasm for collaboration
• Always looking for potential solutions to solve problems
• Ability to develop, track, and interpret metrics – analyzing data to drive communications and better decision-making
• Experience with or knowledge of corporate finance
• Change management experience and/or certification
Pay Range
O'Fallon, MO: $100,000 - $160,000 USD Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard's security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.
Pay Ranges
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