We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.
Job TitleLead, Technical Program ManagerWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
The Lead Technical Program Manager will work closely with the Decision Managements Archtecture group. They will help coordinate cross functional efforts, working with the DMP team and teams. Partically working with our BizOps orginaization to coordinate production changes.
Manage each project's scope and timeline (feature and/ or stories) for Decision Management Architecture group.
Coordinate sprints, retrospective meetings and daily stand-ups
Coach team members and make sure teams are adopting SAFe methodolody
Facilitate internal communication and effective collaboration
Be the point of contact for external communications (e.g. from customers or stakeholders)
Work with product owners to handle backlogs and new requests
Clearing obstacles/ blockers for development team
Write draft plans for Program Increment plannings
All About You
Experience in a scrum master role.
Advanced knowledge of project management or software releases
Familiarity with software development, technical terms and general concepts (especially focused on API)
Strong business acumen, with knowledge of MasterCard or the payments industry preferred
Advanced listening, oral, written, and presentation skills
Strong leadership, interpersonal, relationship-building and negotiation skills required with a solid track record for developing internal and external relationship
Demonstrate a high level of initiative and accountability
Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
Problem-solving and conflict-resolution ability
Outstanding organizational skills
Degree in Computer Science, Business or similar field
Scrum master certification is a plus
Tools: Rally, Microsoft Project, JIRA
Due to COVID-19, most of our employees are working from home. We've implemented a virtual hiring process and continue to interview candidates by phone or video and are onboarding new hires remotely. We value the safety of each member of our community because we know we're all in this together.
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
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