Director, US Mid-Market, Growth Products & Services Job Listing at Mastercard in Purchase, NY (Job ID R-248260)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, US Mid-Market, Growth Products & Services Job Title:
Director, US Mid-Market, Growth Products & Services

Overview:
The Mid-Market segment accounts for nearly one-third of U.S. GDP and is growing at an impressive 12% year-over-year. These companies are the quiet powerhouses of the global economy—driving innovation, creating jobs, and fueling sustainable growth. Yet, many especially in the lower Mid-Market remain underserved—too large for small business solutions, yet not quite suited for enterprise-scale offerings. Recognizing this gap, Mastercard launched the Mid-Market Accelerator—a suite of tailored solutions designed to meet the unique needs of this high-potential segment. The U.S. Mid-Market team is at the forefront of this mission. We're building and scaling innovative, customer-centric products to unlock growth for these businesses. By combining deep market insights with Mastercard's global capabilities, our team is redefining what's possible for the Mid-Market. If you're excited about creating impact at scale and shaping the future of commerce, this is the place to be.
We are looking for a seasoned product manager within the US Mid-Market Product Management team to play a key role in the commercialization/go-to-market execution for Growth Products & Services within Mastercard Mid-Market Accelerator suite of solutions. The team's goal is to ensure the long-term competitiveness of our products, for existing and new use cases; addressing unmet needs in the market; and to grow revenue by delivering more value to our customers. The ideal candidate will be passionate about driving product growth, highly motivated, analytical, with a commercial mindset. This person will be part of a team of product managers and drive key activities including execution of the go-to-market strategy.

Role:
• Own Mastercard Mid-Market Accelerator Growth Products & Services to grow revenue and gain market share for the U.S. region
• Analyze customer needs, anticipate future market trends, conduct competitive analysis and connect dots with Mastercard priorities
• Drive GTM and commercialization strategy for the products under management
• Lead build | partner | buy decisions for the U.S. region and support successful execution of the strategy for the U.S. region
• Collaborate with cross-functional teams for product sales, usage, and continuous product enhancement
• Engage with customers to capture the client feedback and identify opportunities for continuous product improvement.
• Engage with our internal account, product sales, Global product & engineering teams to advance execution of the strategy
• Develop and execute partnerships to deliver the roadmap
• Accountable for measuring and optimizing the product usage KPIs
• Serve as a subject matter expert on the products, offering support to internal and external customers with communication and training on product features and enhancements
• Leverage working knowledge of Mastercard business, systems, products and customer requirements in making fact-based business and product decisions
• Manage and own Product P&L for the region

All About You:
• Proven Product, GTM and commercialization experience
• Strong understanding of pain points and needs of Mid-market segment
• Experience with B2B card and virtual card payments, acceptance, digital payments, accounts payable, accounts receivable is preferred.
• Strong customer Focus and experience in engaging with customers
• Analytical thinker who solves problems in a structured way using data to deliver strategic recommendations
• Works with urgency to drive the delivery of tangible outcomes.
• Strong communication skills & ability to influence at all levels and work collaboratively with cross-functional teams.
• Bachelor's degree, MBA preferred Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.

Pay Ranges

Purchase, New York: $170,000 - $273,000 USD

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