Director, Real Estate Services (Capital Projects) Job Listing at Mastercard in Pune, MH (Job ID R-253583)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Real Estate Services (Capital Projects) Overview:
• As part of Corporate Services, Real Estate Services (RES) department provides strategic support services for Mastercard's core businesses internally. They include – Real Estate Transactions management (Space acquisition, leasing / sub-leasing & disposition), Capital Project Management (Office Design & Build), Environmental Sustainability, Workplace Safety, Data Center Management, Workplace strategies, Facilities Management & portfolio-wide Lease Administration. RES constantly evolves thru self-transformation - to enhance its functional & operational strategies and challenge the status-quo. As a strategic business partner for core businesses, RES function continues to provide innovative workplace solution across global portfolio.

• Capital Projects Director role will have overall accountability for driving operational & financial process efficiencies and standardization, in an Optimal & Consistent manner, across its global real estate portfolio.
• Do you have experience in large scale corporate real estate management across diverse geographies? With expertise in real estate strategies, financial metrics, stakeholder engagement and build / construction management that has had multiple operational & financial complexities? Do you embrace & recognize the importance of having a robust suite of technology products in an agile workplace environment, to meet business needs? Are you an effective communicator who is comfortable communicating with a program's sponsors / executive management, peer stakeholder teams & external supplier partners across geographies? Are you comfortable challenging the status quo and driving change?

Key Roles & Responsibilities:
1. Director, Capital Projects will be responsible for assisting Vice President, Global Capital Projects with developing the annual RES capital plan in collaboration with regional RES team / global RES leadership and then accountable for deliverance of the approved capital build plan, in a globally consistent & optimized methodology, for business stakeholders & real estate teams across regions.

2. Director, Capital Projects with assist the Vice President, Global Capital Projects with delivering following key day-to-day responsibilities.
• Overseeing individual country / city's capital program management strategies and implementation plan, consistent stakeholder engagement in sync with local workplace strategies that ultimately enhances Mastercard user experience, improves workplace quality, drives cost optimization, and provides best value for business.
• Providing subject matter expertise & services that support the region's Real Estates portfolio strategies, thru seamless management of new capital build programs as well as various refurbishment initiatives identified within existing portfolio.
• Effective management of capital project financial planning, compliance governance & risks management, align all parties with project scope, roles, timelines, budgets etc. Capital Projects Director will plan required resourcing and establish robust execution oversight, and escalation management across multiple projects / local work streams.

3. Within individual capital build programs / projects, the Director, Capital Projects will ensure we drive optimization & consistency in following key aspects.
o Scope management: including project initiation, collaboration with transaction teams, build timeline & scope planning, global design guideline adherence, change control procedures / approvals.
o Cost management: resource planning, cost estimation, budgeting and financial control activities.
o Schedule management: including resource planning, sequencing program tasks, estimating, identifying dependencies, and tracking procedures.
o Risk Management: risk planning, identification, mitigation, and remediation.
o Quality management: responsibility for project deliverables including quality control•
o Documentation: Manage project documentation process and ensure completeness.
o Training: Establish a robust training program that ensures successful transferring of project management best practices and execution methods / activities consistent with the established scope and requirements.
o Managing scope creep and resolutions effectively, irrespective of program location & size.
o Communications management:
 Management of project team communications with key stakeholders and steering committee.
 Tracking the plan against delivery date milestones & managing stakeholder expectations.
 Management of key project team meetings and follow-up on action items.
 Project Change management strategies & planning
o Partner closely with RES peer functions – Digital Experience team, IT / Networking, Corp. Security, Global Supply Chain, Comms. HR leadership & other business support functions to deliver an all-inclusive and integrated capital program strategy.

4. Director, Capital Projects will be responsible for driving consistency in workplace design & build management thru effective implementation of Mastercard's global workplace design guidelines, financial reporting tools as well as environmental sustainability principles.

Experience & Skillsets

• Thorough understanding of principles / concepts of corporate real estate - capacity planning, capital build management facilities, and transaction management principles / concepts in a multi-regional portfolio.
• Ability to engage with executive leadership & present program business cases, financials, design concepts & other debatable subjects effectively / independently.
• Strong Financial acumen and ability to apply it in conjunction with Operational objectives.
• Strong understanding of outsourcing in corporate real estate & supplier partner management concepts with special emphasis on project management services.
• Strong inter-personal skill – ability to connect as well as build rapport with internal / external stakeholders & see them thru conflicting thoughts / decision making process.
• Strategic thinker with strong analytical skills & ability to provide thought leadership.
• Strong, clear verbal, written communication /presentation skills.
• Above average knowledge of Microsoft Office (Word, Excel, and PowerPoint) essential. Analytical bend of mind & comfort with statistical approach is a must.
• Prepared to undertake travel across portfolio (30% travel required)
• 10-12 years of prior work experience of working with multi-cultural real estate teams across geographies.
• A degree / educational qualification in Finance / Architecture / Interior Design / Engineering / AWS will be desirable.
• Professional accreditations from PMI, GBCI/Green Star/BREEM, IFMA / BIFM, CoreNet Global, RICS (e.g. LEED/Green Star/BREEM, CFM, MCR, and MRICS) in any / all discipline is desirable.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

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