Director, Process & Control Lead Job Listing at Mastercard in Dubai, Dubai (Job ID R-242163)

Description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Director, Process & Control Lead Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview
As the Director, Process & Control Lead in Mastercard Transaction Services (MTS), this Role will be responsible for overseeing the identification, assessment, and management of financial risks across the MTS organization processes for new and existing products that the MTS legal entities support with a strong emphasis on accounting processes and controls. This role ensures that robust internal controls are in place to identify and mitigate risks effectively, comply with policy requirements, and develop management reporting on control gaps. The individual in this role will provide strategic guidance to senior leadership, lead risk management initiatives, and drive continuous improvement in the finance processes.

This role will ensure a strong internal control environment, be familiar and adhere to all Mastercard policies and processes that mitigate risks for the Company, function, and department. The successful candidate will have to adhere to the highest standards of quality and demonstrate the Mastercard Way behaviors and follow the Code of Conduct in all their tasks and interactions with both internal and external stakeholders.

Role
1. Responsible for Risk Identification & Assessment- Existing & New Products:
• Identify potential risks (financial & operational)) that could affect the organization's objectives while rolling out new products or managing the existing products.
• Lead the development and execution of the end-to-end process documentation, financial controls, and checklists for the existing and new products.
• Perform risk assessments to evaluate the likelihood and impact of identified risks.
• Collaborate with various departments to assess risk exposure, recommend risk mitigation strategies, track and manage the mitigation plans.

2. Specific focus on Internal Control Development & Monitoring:
• Design, develop, implement, and monitor internal controls to manage risks effectively and ensure compliance with operational requirements, regulatory standards and corporate governance requirements.
• Oversee control testing and assessments to evaluate the effectiveness of internal controls, ensuring they are efficient and operating as intended.
• Document control processes and ensure they meet applicable standards and regulations.

3. Ensuring Risk Reporting & Mitigation:
• Lead the development and implementation of risk mitigation strategies to address high-priority risks identified through risk assessments.
• Monitor, assess & advise the effectiveness of risk mitigation strategies and adjust them as necessary.
• Proactively address any gaps or weaknesses in risk management or internal controls and ensure timely resolution of identified issues.
• Collaborate with senior management & work with business units to develop and implement action plans for mitigating high-priority risks.

4. Ensuring Compliance, Internal Audit & Regulatory Oversight:
• Ensure compliance with local, regional, and global regulations (e.g., Sarbanes-Oxley (SOX), etc.)
• Serve as the key point of contact for internal audits, overseeing audit planning, execution, and the resolution of audit findings.
• Coordinate the development of corrective action plans and ensure that corrective measures are implemented in a timely and efficient manner.
• Oversee the ongoing SLA tracking within Finance & GBSC

5. Cross-functional Collaboration:
• Collaborate with internal stakeholders, including finance, operations, business, IT, legal, compliance, and audit teams, to ensure that risk management activities are effectively integrated across the organization.
• Act as a subject matter expert on risk management best practices and provide guidance to MTS finance on risk and control-related matters.
• Promote cross-departmental communication to ensure all teams are aligned with risk mitigation efforts.

6. Training & Awareness:
• Provide training and guidance on risk management and internal policies & control procedures to staff across the organization.
• Promote a culture of risk awareness and control consciousness throughout the organization.

7. Team Leadership & Development:
• Manage and mentor a team of risk and control professionals, fostering a culture of accountability, continuous improvement, and professional development.
• Provide coaching and training on risk management and internal controls to enhance team capability.
• Oversee the development of risk management training programs for employees across all levels of the organization.

All About You
• Education: Master's degree in Finance, Risk Management, Accounting, Business Administration, or a related field.
• Experience: Minimum of 10 years of experience in risk management, internal audit or a related field.
• Certifications: Professional certifications such as CRISC (Certified in Risk and Information Systems Control), CISA (Certified Information Systems Auditor), or CPA are a plus.
• Technical Skills: Proficiency in risk management software, Excel, data analysis, and reporting tools. Knowledge of enterprise resource planning (ERP) systems and control frameworks (e.g., COSO, ISO 31000).
• Analytical Skills: Strong ability to analyze data, identify trends, and assess risks and controls.
• Communication Skills: Excellent verbal and written communication skills for preparing reports and delivering presentations to senior management and stakeholders.
• Problem-Solving: Ability to proactively identify issues, assess potential risks, and develop solutions.
• Attention to Detail: Ability to manage complex data and ensure thoroughness in control assessments and documentation.
• Team player and leader: ability to a good team player and work with people across different functions and a track record of being able to effectively lead and motivate a team

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard's security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

 Apply on company website