Director, NA Credit and Collections - Temporary Role Job Listing at Lassonde Pappas in United States of America (Job ID 2857)

Description

Lassonde Pappas & Co. is a US Leader in beverage manufacturing dedicated to our team members, customers and consumers satisfaction. We remain committed to our small-town roots and rural values. Hardworking and caring are qualities that make our teams special. Since 1942, we've been producing delicious products for our customers across the country!

To provide the best for our customers, we focus on building the best team by creating and advancing an inclusive environment amongst our diverse workforce. If you're passionate about customer satisfaction, reliable, and committed to being and doing better, join us! 

POSITION SUMMARY:

The Director of North American Credit and Collections is a key member of the company's Treasury team and plays a leadership role in the management of the customer credit, collection, and cash functions of the greater company.   This individual will be responsible for leading studies and analyses of the Company's complex and confidential financial matters employing a comprehensive understanding of corporate finance, credit analysis, statistical methods, and computer applications.  This role recommends and implements company-wide credit and collection strategies and programs to meet the company's overall goals and objectives.

PRIMARY JOB RESPONSIBILITIES:

• Develops and administers credit and collection processes and polices
• Analyze and interpret credit worthiness of new and existing customers, including establishment and monitoring of credit limits and terms
• Manages and executes requirements of the trade credit insurance policies
• Implements system changes to improve quality of invoicing and collection procedures
• Designs and implements processes to improve cashflow and reduce receivables
• Improve and implement debt collection processes when there are any overdue invoices or payments and initiate legal procedures if necessary
• Reinforce a customer-centric culture that builds highly collaborative relationships with Sales, Operations, and other support departments
• Supports short and long-term cash position in conjunction with corporate objectives

• Evaluates data, researches issues, and prepares reports and presentations to management
• Support Treasurer with risk management and global insurance programs
• Benchmark current internal processes against best in class and lead team to improve performance across all established goals and objectives
• Maintain compliance with Canadian and US Internal Controls
• Manage team productivity and workload to ensure steady workflow balance while maintaining high quality outcomes
• Performs other related duties as required and assigned
• International Travel 5-10% (Canada)

QUALIFICATIONS:

• 8 to 10 years diverse experience in B2B credit and collections
• Minimum of 3 years previous experience in a leadership or supervisory role
• Bachelor's degree in Accounting, Finance, or related field
• Ability to analyze and interpret financial statements
• Intermediate to advanced level of proficiency with Microsoft Office software (Excel, MS Word)
• Strong organizational skills and time management
• Well-developed analytic and problem-solving skills
• Highly developed communication and interpersonal skills
• Extremely organized with ability to manage multiple priorities and deliver assignments on time
• Excellent listening, written and verbal communication skills
• Successful in dealing with customer and company personnel at all levels

SUPERVISORY RESPONSIBILITIES 

• Manage 6-8 employees
• Maintains staff by recruiting, selecting, orienting, and training employees; maintaining a safe, secure, and legal work environment; developing personal growth opportunities.
• Communicates job expectations; planning, monitoring, and assessing job results; coaching, and counseling employees; developing, coordinating, and enforcing systems, procedures, and productivity standards.
• Establishes strategic goals; identifying and evaluating trends; choosing a course of action; defining objectives; evaluating outcomes.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS

This position requires sufficient physical ability to work in a typical office setting; driving a motor vehicle and occasionally working in the field.

FREQUENT:  sitting, upward and downward flexion of neck; fine finger dexterity and light to moderate finger pressure to include extended periods of keyboard and mouse use, side-to-side turning of neck, walking, standing, bending and stooping, pushing/pulling, twisting at waist, moderate wrist torque to twist equipment knobs and dials.

OCCASIONAL:  squatting, kneeling, reach above and at shoulder height, moderate grasp to manipulate reference books and manuals; lifting objects weighing 20 – 35 lbs. from below waist to above shoulders and transporting distances up to 50 feet.

VISION:  Ability to see in the normal visual range with or without correction.

HEARING:  Ability to hear in the normal audio range with or without correction.