SMB Implementation Admin Support Role Job Listing at Kelly Services in Mason, OH (Job ID US3581823_BH9891770)

Description

We are seeking a detail-oriented SMB Implementation Admin Support professional to join our team in Mason, OH (45040), supporting the EyeMed brand. In this role, you will manage Excel-based membership files, handle portal setup and client communications, and provide administrative and project-level support to the Client Services team. The ideal candidate is organized, tech-savvy, and capable of maintaining confidentiality in a fast-paced hybrid work environment.

Job Details

• Employment Type: 2-month contract (possible extension)

• Location: Hybrid – 2 to 3 days onsite at Mason, OH 45040

• Schedule: Monday to Friday, 8:30 AM – 4:30 PM 

• Pay Rate: $22.00/hr

Key Responsibilities

• Clean and maintain Excel membership files

• Set up client accounts in the Group Portal and manage transition communications

• Coordinate client visits, presentations, and internal/external communications

• Provide administrative support including calendar management, meeting scheduling, and travel coordination

• Prepare and maintain both routine and non-routine reports for internal use

• Respond to internal and client inquiries professionally and accurately

• Ensure outgoing materials and documentation meet organizational standards

• Handle confidential information and support special projects as assigned

Minimum Qualifications

• High School Diploma or GED required

• Must reside within 30 minutes of Mason, OH (due to hybrid requirement)

• Recent and relevant administrative experience in the U.S. (no internships or overseas experience considered)

• Proficiency in Microsoft Excel, Google Sheets, and database tools

• Fast and accurate typing skills

• Strong attention to detail and organizational ability

• Excellent written and verbal communication skills

• Capable of working independently and collaboratively

Preferred Qualifications

• Experience working with data formats such as CSV and XML

• Familiarity with CRM systems or client portal tools

• Previous experience in compliance-heavy environments (healthcare, finance, insurance)

• Experience with data validation, formatting, and reporting

This is a great opportunity to work in a hybrid corporate environment with a leading vision benefits provider. If you're ready to bring your administrative skills to a high-impact team, apply now for the SMB Implementation Admin Support Role!

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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