Regional Quality Manager Job Listing at Kelly Services in St. Louis, MO (Job ID US3583833_BH9887008)

Description

Regional Quality Manager – Direct Hire
Location: St. Louis, MO
Pay: $80,000 – $120,000 (flexible, based on experience)

Kelly Services is currently looking for Regional Quality Manager will oversee quality operations in St. Louis, MO. This role is critical in driving measurable and sustainable quality results, leading teams, implementing certification and compliance processes, and supporting operational strategies across locations. This is a direct hire opportunity with significant autonomy and visibility, including customer-facing responsibilities and collaboration at all levels — from shop floor to executive leadership.

Key Responsibilities

• Lead and manage the quality departments across assigned sites, ensuring site quality performance and compliance.
• Drive quality expectations and continuous improvement initiatives throughout operations.
• Develop, implement, and maintain compliance programs, certifications (GMP, SQF, QMS), and documentation standards.
• Act as a champion for root cause analysis and corrective/preventive actions (CAPA) for customer complaints and internal issues.
• Facilitate work transfers and mitigate quality risks proactively.
• Develop measurable standards and compare project results to drive accountability and improvement.
• Create and maintain process maps and standard operating procedures to streamline workflows.
• Coach, train, and mentor QA staff and operators; assess and align staffing, training, and responsibilities.
• Collaborate with site leadership and quality managers across locations on company-wide quality initiatives.
• Represent the company in internal and external audits.
• Lead by example, driving culture change and improvements in training, documentation, and systems.

Must-Have Qualifications

• Bachelor's degree (required), ideally in manufacturing, engineering, or quality management.
• Minimum of 5 years' experience in quality and/or process improvement.
• Proven experience implementing new processes and driving change.
• Strong analytical skills to solve complex problems and seek continuous improvement.
• Excellent communication skills — comfortable engaging all levels, from operators to CEO.
• Independent self-starter with high follow-through and documentation skills.
• SQF or equivalent compliance experience strongly preferred.
• Internal auditing experience; ASQ certification and Six Sigma training preferred.
• Background in printing industry a plus.
• Ability to handle multiple stakeholders, customer-facing interactions, and conflict with professionalism.

Additional Information

• Directly manages a quality team of 5-6 and leads operators indirectly.
• Occasional travel between sites (MO & TN); minimal travel overall.
• Candidates must be adaptable, driven, and able to thrive in a changing culture with evolving systems and training processes.
• Expect to conduct a full assessment of people, processes, and training in the first 30–60 days and present a clear improvement plan

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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