Printing Customer Service Representative Job Listing at Kelly Services in Louisville, KY (Job ID US3622356_BH10025170)

Description

Job Title: Customer Service Representative – Print Manufacturing
Location: Louisville, Ky 
Schedule: Monday–Friday, 8:30 AM–5:00 PM
Compensation: $23–$25/hour (based on print knowledge) Job Summary Join our team as a Customer Service Representative in a dynamic print manufacturing environment! You'll be the key liaison, ensuring customers receive top-quality print products delivered on time. You'll follow quality standards and take ownership of requests, helping maintain our reputation for excellence.
Position reports to: Sales Representative If interested please send resume to tiffany.aguilar@kellyservices.com or call/text Tiffany @ 502-276-6642.

Key Responsibilities

• Prepare customer orders for processing by gathering, organizing, and recording print requests and documents.
• Clarify requirements, prepare job tickets, and coordinate deadlines to complete customer print requests.
• Oversee jobs through all phases — estimating, planning, prepress, pressroom, bindery, and shipping.
• Maintain open communication among departments to ensure timely delivery of finished goods.
• Work directly with customers during ordering, proofing, and delivery stages.
• Monitor daily job status and proactively resolve issues throughout the print process.
• Keep all departments informed of job changes and maintain consistent updates for customers.
• Foster a positive, respectful attitude toward both internal and external customers.
• Stay current with industry trends and knowledge, sharing as needed.
• Respond promptly and positively to all customer requests with a can-do attitude.
• Perform all other duties as requested or assigned.

Qualifications

• Thorough understanding of the entire offset printing process.
• Excellent verbal and written communication skills.
• Above-average problem-solving and decision-making abilities, especially under pressure.
• Strong attention to detail and ability to multi-task and prioritize.
• Possesses an energetic, polite, attentive, and friendly personality.
• Self-motivated, organized, and willing to do whatever it takes to get the job done—including overtime.
• Flexible, adaptable, and a strong team player.
• Sympathetic and responsive to both external and internal customer needs.
• Willingness to learn as technology and industry standards evolve.

To Apply:

If interested please send resume to tiffany.aguilar@kellyservices.com or call/text Tiffany @ 502-276-6642.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

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