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Company: Kelly Services
Location: Kentwood, MI
Career Level: Associate
Industries: Recruitment Agency, Staffing, Job Board

Description

Office Administration Specialist - Hybrid (2 days remote, three days in office
Position Overview:
Charged with supporting essential office functions, overseeing inventory, vendor interactions, and equipment, and managing a range of administrative tasks.
Pay: $20.00 - $21.00 / hr, commensurate experience
Primary Responsibilities:

  • Manage incoming calls and greet visitors with professionalism and courtesy, promptly addressing their needs. Appropriately filter inquiries before referring them onward. Resolve member service concerns constructively, ensuring interactions remain positive and do not reflect negatively on staff or departmental teams.
  • Collaborate with the Director overseeing Company Culture & Connection, contributing to special projects and day-to-day office operations, including administrative support, handling data, and assorted responsibilities.
  • Coordinate purchasing and upkeep of office supplies and equipment. Address facility matters, liaise with external service providers, and facilitate building and grounds maintenance.
  • Administer culture-related platforms and software, as well as the SharePoint Intranet page devoted to Culture & Connection, ensuring up-to-date and accurate information. Organize travel and accommodation logistics for staff, and oversee receipt documentation for management and executives when needed.
  • Sort and route incoming mail and packages as required, label deliveries, and provide help with outbound shipments. Maintain order and cleanliness in the reception zone daily, guaranteeing consistent staffing at the front desk.
  • Support initiatives that reinforce company culture and staff engagement, including employee communications, recognition programs, sports, fundraising activities, and social events tied to food service. Participate in the CARE Committee and suggest improvements to organizational programs.
  • Carry out other assignments that may be delegated as related to this role.
Qualifications and Competencies:
  • Experience: At least one to three years' experience in a similar administrative capacity.
  • Education: Completion of an associate degree, or specialized certification/licensing, or vendor-led training, or job-relevant apprenticeship or skill development.
  • Interpersonal Abilities: Regular interaction with colleagues and external contacts, focusing on conflict management, relationship building, and cooperative efforts. Must approach discussions with confidentiality, diplomacy, and tact.
  • Additional Capabilities:
    • Excellent organizational skills and ability to monitor timelines.
    • Effective communicator, both verbally and in writing.
    • High level of attention to detail and precision.
    • Commitment to upholding confidentiality.
  • Physical Demands:
    • Tasks generally involve periods of sitting, standing, and walking.
    • May require lifting or moving items up to 10 pounds occasionally.
    • Frequent extended computer use, along with manual tasks, phone conversations, and attentive listening.
  • Work Conditions:
    • Standard office environment for most work duties, Hybrid


As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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Finding the right job isn't always easy. Kelly® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs—so you could say we're pretty good at it!

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


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